Tony Doherty work email
- Valid
Tony Doherty personal email
As an experienced Client Delivery Manager with over 25 years’ experience guiding the successful delivery of cutting-edge IT solutions involving cloud and data centre technologies, aimed at creating a win-win scenario for all stakeholders.Possessing the ability to cultivate strong relationship building skills, I’ve repeatedly leveraged my acute technical and business acumen to deliver world-class solutions to an extremely satisfied clientele. I excel at establishing robust delivery processes, managing customer expectations, supervising cross-functional teams, and optimising systems to achieve cost-efficiency. Having demonstrated my skills in account management my strengths include extensive operational management experience, decision making, financial modelling and consultative selling skills as well as the ability to effectively translate technical aspects across all management levels to deliver outstanding business outcomes. Not to mention, I’m well-poised to lead product innovation by leveraging my multi-dimensional experience in technology projects, business strategy, and client management.Continually recognized by the senior management and clients for my excellence, I’ve built an outstanding reputation based on my ability to learn quickly, think analytically, and exemplary performance throughout my career. Over the years, I’ve not only managed but also mentored sizeable teams for furthering their professional development, resulting in high-performance personnel that drive customer success.Please feel free to contact me at tony.doherty@live.com.au with any thoughts, comments, or questions about my work. Looking forward to building new professional connections with like-minded individuals.
-
Client Delivery Manager – Westpac AccountOptus Aug 2017 - Jan 2020Sydney, AustraliaDirect client engagement in the Network Experience and Infrastructure verticals across all Optus International and Optus Domestic network services for Westpac. Establish and maintain strong customer relationships for ensuring win-win outcomes and mutual success. Liaise with client management and technical teams to ensure stellar customer experience while targeting revenue growth. Foster long-lasting relationships with existing accounts, acquire new business, leverage inbound leads, and ensure timely delivery of multi-million dollar solutions as per client needs.Key Achievements and Contributions:♦ Transformed the Network Service Level reporting to achieve a 99% alignment with client expectations, as compared to the previous average of 55%.♦ Served as Operational Architect to facilitate design consultancy for the Westpac international carriage network covering an extensive BGP deployment across multiple VPNs, in addition to executing hands-on management of the Optus management tools enclave.♦ Redesigned the automated monitoring of Optus systems to slash the number of outstanding incidents by 85%, in addition to introducing best Service Management practices within the Optus Delivery teams.♦ Introduced strategies for enhancing customer satisfaction, promoting client retention and loyalty, ensuring technical support, and championing customer-oriented policies and procedures.♦ Collaborated with the client technical teams to analyse ongoing usage of the Optus Services from a capacity and growth standpoint to optimise the services. -
Capability Executive – Virtual Private Cloud / Data CentreHewlett Packard Enterprise Feb 2015 - May 2017Sydney, NswHeld responsibility for attracting new customers, governing existing accounts, and securing contracts for Helion VPC and other HPE solutions to enterprise and government clients. Led strategic initiatives to maximise value proposition and expand usage for HPE Helion Cloud and Datacentre assets. Initiated operational efficiencies from contract and on-boarding through to procurement and use of capital. Ensured effective promotion of products and services while communicating value proposition to prospective customers.Key Achievements and Contributions:♦ Strengthened the company’s financials by executing a platform consolidation program, slashing operational losses from leveraged infrastructure by 40%.♦ Co-ordinated with the internal product development teams to develop and deliver best possible solutions in line with client requirements, aimed at total customer satisfaction. -
Business Development Executive Cloud ServicesHewlett-Packard May 2013 - Jan 2015Sydney, AustraliaConducted market research to identify new market opportunities and assess customer needs. Ensured effective promotion of products and services while facilitating business meetings with prospective customers. Established the FASTRACK contract application for Helion VPC as well as client specific billing modules, in close collaboration with legal and commercial teams. Enabled sales teams to consistently target potential customers for achieving YoY growth.Key Achievements and Contributions:♦ Successfully launched the Helion Virtual Private Cloud platform in Australia as an integral member of the HP Strategic Emerging Services team.♦ Developed sales plans and strategies to connect and onboard new and existing clients to HPE Helion Virtual Private Cloud, securing $2M in additional revenue for the HPE’s South-Pacific business.♦ Onboarded clients by consulting on the design of numerous client compartments covering server compute and disk specifications along with network and security elements.♦ Served as a key point of contact for effectively demonstrating full solution capabilities, acting as an SME for the Helion VPC range of products, processes, systems, and software tools.♦ Astutely interpreted client business needs and influenced key decision-makers to penetrate new markets and close major deals.
-
Account Executive Gdh Cloud ServicesHewlett-Packard Nov 2011 - Apr 2013SydneyChampioned initiative for augmenting the cloud computing capabilities of Government and Defence industry by leveraging HPE Cloud Services. Established trust-based advisor relationships with key officials, resolved issues, facilitated internal collaboration, and tracked key account metrics.Key Achievements and Contributions:♦ Orchestrated the development of a new product offering for Australian Government agencies, aimed at attaining DSD certification to a PROTECTED level.♦ Leveraged acute negotiation skills to successfully secure sale of HPE's first hosted-cloud solution to an Australian Federal government agency.
-
Account Executive, Aapt AccountHewlett-Packard Jul 2010 - Oct 2011Oversaw end-to-end account management, from account performance and P&L management to ensuring the successful implementation of solutions across all towers of HP. Defined account growth strategy, guided HPE delivery teams, and liaised with multiple vendors and suppliers to offer high ROI for clients.Key Achievements and Contributions:♦ Achieved 99% reduction in high severity incidents through astute process improvement measures, as well as sustaining that level for the next 5 years.♦ Successfully secured $6M in additional business during the exit phase of the 10 year managed contract.
-
Business Manager, Aapt AccountEds, An Hp Company Mar 2008 - Jun 2009Held responsibility for directing efforts linked to commercial and contractual issues as well as the day-to-day business operations and P&L management. Administered PMO and ensured successful delivery of all client projects. Collaborated with EDS Account Executive to establish account strategy and implement plans for driving account growth.
-
Service Delivery Manager - Aapt AccountEds, An Hp Company May 2006 - Feb 2008delivering process improvement and a 200% reduction in High Severity cases during the 2005-2006 financial year and over 75% during 2007 – 2008. Accountable for ongoing environment stability and ensure that service level agreements and objectives were exceeded.
-
Service DeliveryEds Australia Sep 1997 - Mar 2006Senior Service Delivery ManagerDow Chemicals, Sabre, Merisant, EBS Dealing, Comverse, Amdocs, ABN AMROService Delivery ManagerCaltex AccountDelivery Manager NASD Account Rockville USAProgram Manager - Mobile Computing ProjectATO AccountDistributed Systems ManagerCommonwealth Bank Account
Tony Doherty Skills
Frequently Asked Questions about Tony Doherty
What is Tony Doherty's role at the current company?
Tony Doherty's current role is Seasoned IT Delivery Manager committed to building strong bonds and ensuring client success.
What is Tony Doherty's email address?
Tony Doherty's email address is tony.doherty@hp.com
What skills is Tony Doherty known for?
Tony Doherty has skills like Strategy, Ms Project, Itil, Cloud Computing, Service Management, It Outsourcing, Vendor Management, Service Delivery, It Service Management, Relationship Management, Data Center, Business Process Improvement.
Not the Tony Doherty you were looking for?
-
Tony Doherty
Senior Director, Global Server Operations And Administration At Korn FerryGreater Sydney Area3futurestep.com, futurestep.com, kornferry.com5 +161290XXXXX
-
-
Tony Doherty
Greater Melbourne Area3joneslanglasalle.com, jll.com, ap.jll.com -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial