Tony Eager Email & Phone Number

Gold Coast

Gold Coast

Responsible for leading a Service Delivery team in a defined geographic area and for the performance of operations and contract delivery within that area. Oversees workforce planning and resource management for the Area and demonstrates effective people management of teams, including the development and coaching of frontline service delivery managers. Represents Mission Australia within the area, building a presence with area based government, funder and corporate stakeholders that have been identified as a priority for the area.Primary responsibilities:Leads the service delivery team and is responsible for performance of operations and contract delivery in the defined geography.Demonstrates leadership of teams and is responsible for the effective people management of Area staff, including the development and coaching of direct reports.Supports the Regional Leader or State Leader/State Director in contract negotiations through the provision of management information on skills and resource capacity for the AreaBuilds and maintains external relationships within the area, including government, funder and corporate stakeholders. Takes an active role in a minimum of two committees or membership bodies within the area.Executes on workforce planning initiatives, supported by HR and in line with MA wide systems, processes and tools (where appropriate). Responsible for managing resource management and succession planning for the area, including tracking performance against targets.

Gold Coast

Position Purpose:To ensure the effective service delivery of job seeker and employer services.Sell MA Employment Solutions in the local community to support the transformation of job seekers into employment.Overseeing the successful operation of multiple sites including budget management, people performance, andadherence to internal and external policies and required reporting.Key Challenges:Creating and influencing opportunities for business development and growth including selling MA employment solutionswhile also being responsible for the overall performance of a region.Ensuring the ongoing communication and alignment of activities between the job seeker team and the sales team.Key Result AreasSales ManagementRelationship ManagementPeople and Performance ManagementWork Health & Safety (WHS)Actively support Mission Australia’s purpose and values

Southport - Gold Coast

To manage the experience of job seekers in the service through coordinating and conducting the assessment of their barriers to employment, leading the Employment Advisors in addressing these barriers to employment and assisting job seekers into work.People Management and PerformanceJob Seeker AssessmentRelationship ManagementFinancial management and AdministrationWork Health & Safety (WHS)

Mount Gravatt - Brisbane South

To manage the experience of job seekers in the service through coordinating and conducting the assessment of their barriers to employment, leading the Employment Advisors in addressing these barriers to employment and assisting job seekers into work.People Management and PerformanceJob Seeker AssessmentRelationship ManagementFinancial management and AdministrationWork Health & Safety (WHS)