OPERATIONS | PROGRAM MANAGEMENT | CUSTOMER SATISFACTION | BUSINESSDEVELOPMENTPROJECT MANAGEMENT | VENDOR RELATIONS | TEAM LEADERSHIP | BUSINESS RELATIONSHIP MANAGEMENT | SOFTWAREAccomplished Operations Management professional with approximately 13 years of experience in industries including industrial services, property management, sales, and customer service. Possesses exceptional communication skills, and ability to relay information and sense of urgency to staff in such a way that demonstrates the ability to lead and achieve results, with a proactive mindset.Highly Adaptable, goal oriented individual with a “can do” attitude and a hands on leadership approach to ensure the tasks at hand are completed efficiently and safely, ​while maintaining commitment to meeting and/or exceeding expectations. Results-driven creative thinker, problem solver finding resolutions to unforeseen changes that could otherwise adversely affect the expected level of production. Approachable leader, outgoing team player who appreciates collaboration with direct reports, colleagues, and management, with a proven track record of producing strategies that benefit the team and the organization. Skills Include: ​Business Development | Operations | Program Management | Customer Support | Vendor Management | Project Management | Team Building | Business Relationship Management | Recruiting, Training & Staff Development | Accounting, Forecasting, and Reporting | Communication | Data Analysis | Microsoft Office | Sales | Executive Presentations | Personnel Management | Salesforce CRM | Kronos | Customer Satisfaction |Cross-Functional Team Leadership