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•Design, implementation and support of the following environments o Cisco route/switch architecture comprised of Catalyst/Nexus lines of switches and ISR/ASR routers installed at 50+ locations (including 5 data centers) o Cisco Wireless Control System / 44xx Wireless LAN Controllers supporting 80+ wireless access points. o Cisco Dynamic Multipoint VPN (DMVPN) supporting 300+ connections o Cisco remote-access/extranet IPSec and SSL VPN supporting >2500 connections o Cisco Access Control Server 4.x/5.x supporting RADIUS and TACACS+ clients o F5 BIG-IP LTM load balancing solution supporting 300+ virtual servers across 5 data centers. •Installation and support of the following products o 3rd Party certificate solution from SecureAuth™ as part of a two-factor authentication solution o 3rd Party hardware/software token solution from RSA. Also as part of a two-factor authentication solution o Forescout CounterAct NAC application o Network Instruments Observer protocol analysis solution o NetIQ Vivinet Assessor VoIP readiness assessment tool• Organization and administration of enterprise-wide Cisco SmartNet agreement

• Design, installation and support of the enterprise Cisco routing and switching architecture • Management and maintenance of enterprise IP address allocations• Administration of the Check Point and Microsoft remote access VPN community• Installation, configuration, and maintenance of Microsoft ISA 2004• Windows 2003 Active Directory administration and support. • Windows 2003 Server Support (DC, DHCP, DNS, Exchange 2003, ISA 2004, Terminal Services)• Configuration and maintenance of Riverbed WAN optimization appliances• Design and installation support for the AT&T MPLS Global Wide Area Network• Enterprise-wide internal /external DNS administration

• Providing Tier 3 Application, Network, Server, and Security logistical support for the infrastructure• Proactive monitoring of business critical applications though the use of Mercury Topaz and Sitescope • Proactive monitoring of uptime and performance of business critical Network devices and Servers • Logistical coordination of virus remediation and software deployment packages• Providing application analysis to produced detailed availability reports to the business

• Pre-Sales Product and Technology client consultations• Delivery of Network Design proposals including specific product recommendations• Implementation services including staging support, vendor correspondence, and on-site installation• Post-Sales maintenance for Data Networking products and LAN/WAN technologies• Supporting break/fix contracts focusing on HP printing and Compaq Server solutions

• Customer interaction in tandem with sales to offer both technical and logistical support to our clients• Provided design expertise regarding SBC’s Frame Relay and ATM service offerings• Support of other internal System Engineers, Network Engineers, and Sales Force• Aided field engineering groups in customer installations • Spent approximately 25% of work time in class or in lab environments

Education record

Education record