Tony Garton Email and Phone Number

To provide End User Services to 5 Regional offices within the JLT Group. BAU tasks will range from basic IT fault finding and resolution to configuring the annual Disaster Recovery test for each site. Other duties include maintaining hardware inventory, laising with the Service Delivery Manger with escalations and assisting the out-sourced IT team with generasl site specific queries/

 Key player in the integration of the Ensign environment into JLT. Major achievements include migration of the file system, including NTFS permissions and shares. Supervising the deployment of new hardware both in the server room and office. BAU duties include assisting the business with support issues with the outsourced IT service.  Driving business related projects, adding value to the existing infrastructure. Acting as “Gate-Keeper” for business related… Show more  Key player in the integration of the Ensign environment into JLT. Major achievements include migration of the file system, including NTFS permissions and shares. Supervising the deployment of new hardware both in the server room and office. BAU duties include assisting the business with support issues with the outsourced IT service.  Driving business related projects, adding value to the existing infrastructure. Acting as “Gate-Keeper” for business related requests to the Service Desk, ensuring that logged tickets as resolved and actioned in a correct and timely manner. Act as an interface with the IT technical areas, and act as a central point for information. Facilitate business relationships with other MS departments to delivery operational change (office moves etc.) Act as an ambassador for IT to local staff via various methodologies including drop in clinics and the development of IT Champions in the branches Show less

Storage technician - Configuration and Administration of an HP EVA 4000 datacentre.Backup Specialist - Backup and business continuity of main business application, file and print and email using Backup Exec and HP Data Protector.Brocade switch administration and zoning. SCCM 2012 Administration. Using SCCM for Imaging, Endpoint Protection, Software Inventory and Application deployment.1st and 2nd Line Support of Avaya IP Office phone system.Rack design… Show more Storage technician - Configuration and Administration of an HP EVA 4000 datacentre.Backup Specialist - Backup and business continuity of main business application, file and print and email using Backup Exec and HP Data Protector.Brocade switch administration and zoning. SCCM 2012 Administration. Using SCCM for Imaging, Endpoint Protection, Software Inventory and Application deployment.1st and 2nd Line Support of Avaya IP Office phone system.Rack design and build of HP Proliant series servers.AD administration - Including Group Policy preferences and settings.Basic SQL Server 2008 administration.Integration of Ensign IT Systems into JLT after and aquisition Show less

1st & 2nd line call centre duties.Novell 4.1 & 3.12 administrationBackup administrator