Tony Graves Email & Phone Number

Dayton, Oh, Us

Middleburg Heights, Ohio, United States

Responsible for executing, managing and maintaining multi-million-dollar national SLAs, RFPs and MSAs, while targeting, engaging, and maintaining relationships with C-level Suite executives and key contacts at all levels from the nation's largest insurance carriers.•Maintaining service enhancement and development, as well as marketing strategy/business development to drive consistent profitable growth and increasing revenue year over year.•Able to achieve consistent year over year growth with at least 20% growth five out of ten years•Implements/drives sales strategies through pro-active goal formulation and achievement to exceed revenue and assignment mixture goals within assigned accounts•Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions and offering products and services that meet those needs•Providing best in class customer service from field level to corporate level contacts within a wide range of departments and clients•Conducts regular reviews of business relationships, providing clients with quarterly, semi-annual and annual metric scorecards and performance reviews•Develops strong strategic partnerships cross-departmentally internally and externally to ensure a cohesive working relationship on strategic plans, growth objectives, activities, customer/client/account satisfaction, and market intelligence•Successfully able to develop and maintain key strategic relationships at all levels within my client’s organizations.Geohazards is your go to company for Forensic Engineering and Geology Services. Find us at www.geohazards.com

Dayton, Ohio, United States

•Implements/drives sales strategies through pro-active goal formulation and achievement to exceed revenue and assignment mixture goals within assigned accounts•Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions and offering products and services that meet those needs•Develops strong strategic partnerships cross-departmentally internally and externally to ensure a cohesive working relationship on strategic plans, growth objectives, activities, customer/client/account satisfaction, and market intelligence•Successfully able to develop and maintain key strategic relationships at all levels within my client’s organizations.•Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions and offering products and services that meet those needs•Maintaining service enhancement and development, as well as marketing strategy/business development to drive consistent profitable growth and increasing revenue year over year.

Fishers, Indiana

•Responsible for executing, managing and maintaining multi-million-dollar national SLAs, RFPs and MSAs, while targeting, engaging, and maintaining relationships with C-level Suite executives and key contacts at all levels from the nation's largest insurance carriers.•Maintaining service enhancement and development, as well as marketing strategy/business development to drive consistent profitable growth and increasing revenue year over year.•Able to achieve consistent year over year growth with at least 20% growth five out of ten years•Implements/drives sales strategies through pro-active goal formulation and achievement to exceed revenue and assignment mixture goals within assigned accounts•Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions and offering products and services that meet those needs•Providing best in class customer service from field level to corporate level contacts within a wide range of departments and clients•Conducts regular reviews of business relationships, providing clients with quarterly, semi-annual and annual metric scorecards and performance reviews•Develops strong strategic partnerships cross-departmentally internally and externally to ensure a cohesive working relationship on strategic plans, growth objectives, activities, customer/client/account satisfaction, and market intelligence•Successfully able to develop and maintain key strategic relationships at all levels within my client’s organizations.

Fishers In

-Responsible for the execution of all client sales and marketing activities for the assigned strategic national accounts. -Executes strategies and plans to increase revenue within the customer base for all lines of business. -Develop and implement account specific strategic business plans in alignment with the firm's goals and objectives - Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions, offering products and services that meet those needs - Implements/drives sales strategies through pro-active goal formulation and achievement to exceed revenue and assignment mixture goals within assigned accounts - Serve as the primary point of contact/ liaison, between assigned accounts/clients to ensure the agreed upon client satisfaction levels are achieved - Build and maintain strategic business relationships with C-level decision makers - Conducts regular reviews of business relationships, providing clients with quarterly, semi-annual and annual metric scorecards and performance reviews - Develops strong strategic partnerships cross-departmentally internally and externally to ensure a cohesive working relationship on strategic plans, growth objectives, activities, customer/client/account satisfaction, and market intelligence - Plan, coordinate and execute client education and entertainment events/activities in conjunction with marketing and operations

-Responsible for the execution of all client sales and marketing activities for the assigned strategic regional accounts. -Executes strategies and plans to develop and expand the customer bases for all lines of business. - Direct sales responsibility for all lines of business within assigned national accounts - Develop and implements account specific strategic business plans in alignment with the firm's goals and objectives - Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions, offering products and services that meet those needs - Implements/drives sales strategies through pro-active goal formulation and achievement to exceed revenue and assignment mixture goals within assigned accounts - Serve as the primary point of contact/ liaison, between assigned accounts/clients to ensure the highest levels of customer service - Build and maintain strategic business relationships with C-level decision makers - Conducts regular reviews of business relationships, providing clients with quarterly, semi-annual and annual metric scorecards and performance reviews -Ensures highly effective client communication and the achievement of agreed upon client satisfaction levels - Develops strong strategic partnerships cross-departmentally internally and externally to ensure a cohesive working relationship on strategic plans, growth objectives, activities, customer/client/account satisfaction, and market intelligence - Plan, coordinate and execute client education and entertainment events/activities in conjunction with marketing and operations

Indianapolis, Indiana, United States

•Responsible for the execution of all client sales for the assigned strategic territory•Executed strategies and plans to develop and expand customer bases for all lines of ADT commercial security business.•Developed and implemented specific security solutions in alignment with the customers’ needs and goals to ensure safety and security for the building and staff•Responsible for detailed understanding of my customer's needs, working with them to determine the best solutions and offering products and services that meet those needs•Implemented/drove sales strategies through pro-active goal formulation and achievement to exceed revenue and assignment mixture goals within assigned accounts•Ensured highly effective client communication and the achievement of agreed upon client satisfaction levels were achieved

-Responsible for the execution of all client sales and marketing activities for the Airship line of Security Digital video Recorders-Executed strategies and plans to develop and expand the customer bases for all lines of business. - Direct sales responsibility for all lines of business for the firm and our customers. - Develop and implements account specific strategic business plans in alignment with the firm's goals and objectives - Responsible for detailed understanding of my customer's needs, working with them to determine the best security solutions and offering detailed solutions and services that meet those needs - Implemented sales strategies through pro-active goal formulation and achievement to exceed - Served as the primary point of contact/ liaison, between assigned accounts/clients to ensure the highest levels of customer service were achieved. -Ensured highly effective client communication and the achievement of agreed upon client satisfaction levels

Inside and Outside Sales and Sales Manager-Directly responsible for providing and designing security solutions for direct customers and end users to include digital CCTV and access control solutions. -Responsible for the execution of all client sales and marketing activities for the assigned strategic national accounts. -Executed strategies and plans to develop and expand the customer bases for all lines of business. - Direct sales responsibility for all lines of business within assigned national distributor accounts- Direct responsibility for team of 4 Inside Sales team members- Directed and managed all Inside Sales activities and service levels for all accounts national and international. - Responsible for detailed understanding of my customer's needs, working with them to determine the best business and security solutions and offering products and services that met those needs - Implemented sound sales strategies through pro-active goal formulation to exceed revenue and service levels within assigned accounts - Served as the primary point of contact/ liaison for my clients to ensure the highest levels of customer service were achieved. - Built and maintained strategic business relationships with security distributors and dealer clients to help deliver world class service and products in the physical security industry -Ensured highly effective client communication and best in class client satisfaction levels were achieved. - Planned, coordinated and executed client education and entertainment events/activities in conjunction with Distributor partners and dealer customers

I was an Inside Sales rep, Outside Sales rep and Inside Sales Manager