Tony Hatton Email and Phone Number

Highly motivated Senior Customer Success Manager, with a passion for making my customers get the most out of their SaaS subscriptions and make them as successful as possible.Key experienceSoftware as a Service account managementSoftware as a Service RenewalsSoftware as a Service Customer SuccessPresentation Skills Making customers successful Ability for selling and delivering high value service solutions and acquiring new businessCommercial managemCent of propositionsProject Management (Prince II Practitioner)Negotiation skillsIn depth knowledge and experience of IT technologies and Storage solutionsSTRENGTHSSuccessful selling and renewing complex service based solutions that require a consultative selling approach, Annuity, fixed price and T&M Management of customer relationships at an executive levelStrong interpersonal skills, project management skills, commercial management and negotiation skills. I enjoy making customers successfulLeveraging partners to develop higher value “rounded” offerings for clientsOpening new opportunities in accounts using short value based engagementsCreating extended teams from a Matrix Management environmentExtensive experience of customer needs derived from working in the Data Centre environment for over 20 years, for the leading infrastructure companies in the industry.