My 30+ year career has been focused on providing IT services to large enterprise organisations. As the CEO of Access Computer Consulting plc and its wholly owned subsidiaries Access IT Automation and AccessITUSA, I lead our team in helping clients respond to the challenges of the digital economy, harnessing it for the benefit of their business and customers. Given that more than 80% of IT budgets are spent on maintenance, we formed Access IT Automation to help companies eliminate waste in time, money, people, and resources by automating the thousands of tedious, manual tasks that demand the bulk of IT time and attention – to free up IT to drive forward IT transformation. Access IT Automation provides technology and services to help businesses improve their processes, increase their adoption of automation, and provide a recipe to cut costs. We provide solutions concentrated on 2 key areas…Access SYMPHONY & Access Fix Engine is a self-service platform which automatically fixes technology problems for company staff, reducing calls to the IT helpdesk by as much as 75%. Not only is it capable of getting tech problems solved and people back to work faster, it can also generate dramatic savings by eliminating a huge number of helpdesk tickets.Access CAPTURE and Access AppScan automates the process of Application Management end-to-end, centralising a lot of manual work, thereby making the process more consistent and of a higher quality. This will be of particular benefit moving forward as Windows 10 will change its O/S more frequently due to WaaS. Plus, our automated solution is about half the cost of the historical end-to-end manual packaging way. Also, with its automated documentation creation, non-technical product owners can self-service their own packaging requests using an interactive wizard — reducing the time needed to package an app to mere minutes instead of days.If you’re interested in learning more, I invite you to visit our website at www.accessitautomation.com