Supervisor ALM L2 supportLinux command line - vi/grep/awk/sed, etcSQL queries/updates in DB2/PostgresShell/Bash scripting, CLog parsing/debugging on WAS and JBOSS applicationsL+G Command Center, Radioshop, LCShopIssue categorizing and prioritizingCustomer support - internal and externalTrainingTesting

Support Tier1SQL queries and updates in DB2LinuxC DebuggingShell scriptingTestingCustomer SupportTeam Lead

* Officer* Key resource in starting three local area badminton clubs* Volunteer coach for junior, adult, and senior competitive players* Winner of many regional tournaments\* 40+ Men's Doubles National Champion 2011* 35+ Men's Doubles 2nd Place National Champion 2011

* Senior Feature Patch Writer* Corrective Content Delivery, Product Sustaining, and Product Support* Provided Unix and Windows support to coworkers* Provided input on technical matters to the Patch Quality Governance to help identify potential field issues* Inspected code for peers and offshore resources for quality and process adherence* Wrote KSH scripts to reduce product defects, user error, and time taken to perform laborious tasks.* Debugged code using stack data and opcodes* Worked in Windows XP and HP Unix* Worked in Protel, C++, and Pascal* Wrote CSH and KSH scriptsAwarded “TDM Portfolio Core Values Award for Innovation” for providing flawless patch code for a high profile, politically sensitive issue that was considered un-patchable as it involved two mutually exclusive databases

* Expat Assignment, extended twice* Pached back entire features into a running system to meet regulatory standards and deadlines set by the German government, as well as provide customers early access to new features, giving them a competitive advantage* Provided on-call support* Debugged field issues and provided fixes and patches* Trained local engineers on methods and workarounds required to patch back large features* Interviewed potential employees* Patch and Code inspector

* New Product Verification Support* Product Sustaining and Support* Debuged field issues and provided fixes and patches* Worked for 4 months in the Maidenhead, England lab to help during a tight deadline* Patch Code inspector* Patch Administator