Tony Hillard Email and Phone Number

Project ManagerTechnical Account Manager-Pre and Post sales*Provide technical consultation and support to insure client satisfaction in the areas of customer problem management and escalation for a base of 15 key accounts, consisting of Allstate Insurance, American Century Investments, Bank of America, Chicago Board of Options Exchange, Chicago Mercantile Exchange, Chicago Stock Exchange, Goldman Sachs among others in the financial services industry that generate approximately $8 million in annual revenues.*Project Managed installation and integration of Reuters and Bridge technologies including Datafeeds, Infrastructure, Licensing and Permissioning and Communication Lines (logical connections, circuits and equipment).*Provide customer base with a thorough knowledge of the Reuters/Bridge technology environment.*Management of high profile concurrent projects including the creation of implementation plans, drives Reuters infrastructure and client computing standards, and manages technology deployments adding to the growing environment.*Performing needs analysis and understanding requirements.*Adeptly implementing newly developed technologies into the Reuters environment while adhering to financial budgetary constraints. *Provide client and user education, technical consultation, and ongoing customer relations for a base of 12 key accounts, consisting of Chicago Stock Exchange, Goldman Sachs, Northern Trust and Smith Barney, among others in the financial services industry that generate approximately $3+ million in annual revenues. *Responsible for the day-to-day monitoring and maintenance of 10,000+ nodes on a global TCP/IP network.*Responsible for client software installations, upgrades and training on all Bridge-Reuters software. Training included one on one interaction with market analysts, portfolio managers and research analysts. This involved in-depth training on the functionality and customization of software.

Technical Sales