• First pricing hire for a ~$300m year UCaaS Business. Generated team charter and growing the team • Implemented first price increase, generating significant revenue and enabling increased investment• Developing and implementing pricing strategy for move from single product to platform provider

• Led team of 14 pricing operations and digital transformation leaders across multiple countries. • Team was responsible for execution of pricing initiatives, providing first-line pricing support for 4,000+ sales force, and supporting CPQ transformation• Maintained highest employee engagement scores (88) of any team in COO organization• Brought down average time for responding to pricing questions from the sales team from 2 days to 2 hours through operational improvements

• Pricing strategy lead for 6 business units comprising of $1b in revenue• Lead pricing committee meetings for pricing and packaging changes and new product introductions, leveraging business value analysis, competitive research, and quant research to develop proposals that generates revenue, lessens operational burden, and aligns with corporate pricing initiatives

• First pricing hire for a ~$200m year revenue business• Developed the strategy and successfully executed on a price adjustment that increased monthly recurring revenue by 10%• Leveraged quant and qual research along with deep analytics and competitive positioning to successfully price 12 new products

• Scaled team from 1 with minimal influence to 8 person team contributing over $110m a year• Developed five-year pricing strategy for QuickBooks Online that is estimated to have driven over $1.5b in enterprise value• Identified and executed on business model innovation of "free ACH" and new pricing rates in our payments business that contributed to a 90% lift in cohorted charge volume and a 35% increase in cohorted revenue• Part of leadership team that scaled the product marketing function, leveraging quant and qual research to identify motivations and barriers to purchase, developing messaging hierarchies, and creating compelling claims to drive consideration.• Simplified QBO pricing model, transitioning from historical desktop pricing principles to more transparent SaaS pricing best practice• Routinely got 90-100% engagement on employee surveys. Promoted two employees to managers and mentored them as they got high engagement scores

SENIOR FINANCE LEADER (2012 to 2014)• Optimized $300m in marketing spend for a $2.3b division that spanned multiple business lines and channels, contributing 47% growth in subscribers with 25% increase in program spend. • Introduced and galvanized Intuit leadership around Lifetime Value as a metric. Comparison against customer acquisition cost led to improved customer segmentation and marketing program spend optimization. FINANCE LEADER (2010 to 2012)• Led revenue forecasting, reporting, analysis, and pricing for our $500m payments business, sitting on General Manager's staff and regularly reporting results to the CFO• Increased price 50% with minimal impact on customer acquisition and retention, increasing revenue $60m/yrSENIOR FINANCIAL ANALYST (2008 to 2010)• Led consolidations for $1.8b small business group, regularly providing actionable data-backed insights to business leaders• Finance support for strategy project that led to $75m/yr in cost savings and consolidationsBUSINESS SYSTEM ANALYST (2006 to 2008)• Managed the Hyperion planning and budgeting system, providing user support to 150 users and coding to move data between systems and to accurately apply business rules

I've carried many learnings from the Peace Corps with me in my corporate career - the clearest example is my consistent customer orientation and wanting to get to the level of our customers in order to make the best business decisions. In the Peace Corps this meant living at the level of the local population. In corporate it means getting out of the office and seeing customers work with our products at their workplace. Highlights include;• Produced strategic business plan to improve profitability of cooperative’s honey program by commercializing in the Paraguayan market rather than exporting at low margins. • Reduced outstanding loans by 15% through credit recuperation project at savings and loan cooperative.• All work done in Spanish and Guarani (local language)

In this role I advised clients on consolidations and budgeting practices, leveraging Hyperion software.

Peace Corps volunteers serve at the level of the populations we serve. For me this meant living in a village of 60 people without running and electricity while serving as a small business consultant in a larger town 3 miles away. All my day-to-day living and work was done in French and Fon (local language)