Tony Luna Email and Phone Number

Responsible for all aspects of Supplier, Process and Customer Quality in a fastener manufacturing company.- Automated manual data collection processes (Operator Production, Scrap, Nonconformance) into a SQL Server database for tracking production and company KPIs that displays in Excel- Upgraded ERP (Epicor) and wrote customer views that pull information directly into Excel instead of SSRS reports- Led company to achieve ISO 9001:2015 certification- Reengineered multiple processes to improve material traceability from initial receipt, first piece inspections and outplant operations. - Redesigned parts wash department to streamline workflow, upgrade legacy system to PLC control and material handling improvements

- Teach courses in Lean Manufacturing Principles including Value Stream Mapping, Heijunka, TAKT Time, Kaizen and Kanban techniques- Quality Tools & Principles instructor covering Statistical Process, Continuous Improvement, Quality Tools and Design of Experiments with an emphasis on hands-on problem solving. Emphasis is on understanding first principles and developing a quality philosophy.

- Directly responsible for all aspects of quality including suppliers, customers and internal processes.- Upgraded company quality system to ISO 9001:2015 including moving legacy paper-based processes to SharePoint.- Immediately increased the materials analysis capabilities of the department in a cost-effective manner including utilizing reconditioned test equipment and the use of open source analytical tools.- Completely streamlined the purchasing specification process by writing a custom MS Access application that integrates supplier information, MRP and technical data on each product.- Maintain strong professional contact with state universities, consultants and testing laboratories.

• Responsible for simplifying and standardizing production processes. This is done by understanding the fundamental physics of the process, identifying key process metrics and establishing actions to control process consistency.• Systematic evaluation of the full product line to determine critical properties that customer's value and identifying gaps in product offerings.• Coordinate with value added partners including suppliers, testing services and universities to leverage development expenses and responsiveness.

• Manage all aspects of Supplier, Process and Customer Quality in a cooperative manner to achieve results.• Eliminated several "Inspection Rework Loops" by better understanding customer requirements and making changes to test fixtures, measurement methods and reporting. Established regular reporting feedback to suppliers to improve yields.• Implementing Lean Principles by selective use of 5S, value stream analysis and process modeling. Fundamentally changed several key processes to simultaneously improve safety and production yields.• Enjoying the opportunity of practicing what I teach!

Manager, Reliability Engineering• Responsible for product reliability in design of a high-speed servo controlled inserting systems. Developed innovative performance, reliability and ergonomic metrics to drive design decisions.• Oversaw thermal analysis, accelerated life testing, database design and failure analysis capabilities.• Partnered with outside agencies (Reliability Analysis Center) to conduct FMEA/FTA and provide training to design engineers• Established the Repair and Warranty program using an outsourced repair partner. Doubled part savings from $1.3M to $2.7M using ETN (Equivalent to New) parts. • Developed and ran Field Quality meetings that provided a forum to collect, analyze and prioritize top issues for senior managementConsultant, WorkFlow Solutions• Key member of a customer Six Sigma team that reduced month-end cycle time by 20%, eliminated overtime and saved over $1M annually. Developed a scheme for measuring operator and process performance with MS Office software. This customer won the state and national AQP Team Excellence award in 2002 for this project.• Developed and taught a comprehensive course in Production Mail Management that educated customers and how to measure, improve and manage high volume production operations taught in US, Canada and UK.• Created tools in MS Excel™ that provided graphical representation of high volume production operations. This was used frequently to troubleshoot customer production operations and influenced the reporting capabilities of an Automated Document Factory software management product.Systems Integration Specialist• Primary developer of web-based reports to measure Field Service and quality in Siebel Analytics™.• SQL Server developer and Analyst for managing Field Service Operations including scheduling, spare parts, product reliability and company-wide scorecards.• Developed and maintained infrastructure to obtain data from multiple sources and maintain data quality

ACTIVE DUTYNAVAL SEA SYSTEMS COMMAND, Washington DC (2001 to 2002)Senior Command Center Watch Officer• Recalled to active duty after Sept 11th to establish processes in the NAVSEA Command Center to handle catastrophic incidents at US Naval Shipyards and private shipyards. Supervised nine recalled officers in process development, watch standing and reporting.• Wrote guidance on NAVSEA AFTP (Antiterrorism Force Protection) policies for Naval and commercial shipyards. Briefed senior NAVSEA leadership on a regular basis.USS HADDO SSN604, San Diego, CA (1984 to 1988)Nuclear Submarine Qualified Officer• Main Propulsion Assistant, over 25 nuclear qualified mechanics• Communication Officer supervised radiomen and navigation electronics technicians. • Qualified in nuclear submarines.INACTIVE DUTY (1991 to 2006)Engineering Duty Officer• Executive Officer of a NAVSEA unit made of 15 officers responsible to the Industrial Operations and Logistics Department (NAVSEA 04 at that time).• Member of a NAVSEA Inspector General team verifying field activities to Malcolm Baldridge criteria.• Independent project work at Portsmouth Naval Shipyard in the Command Evaluation Review office.Submarine Officer• Commanding Officer of a Naval Weapon Stations unit (Ogden, UT)• Staff member of a Submarine Squadron Support Unit (New London, CT)• Executive Officer of a 50 member unit assigned to submarine repair (Pearl Harbor, HI)

• Part of $1B account team that managed the sales, qualification and support of a major OEM of personal computers. Directly responsible for resolving quality issues of new products that were launched into production.•Managed the flow of communication between Seagate design centers and overseas manufacturing facilities with a major computer OEM worldwide production operations.

Mechanical Reliability Engineer• First engineer of a new Reliability Engineering Department. Developed a Warranty Program that identified and drove corrective actions.• Oversaw the development of a comprehensive Product Failure Reporting System that integrated in-house and field failures for systematic analysis of reliability issues.• Key contributor to the company ISO 9001 Qualification effort including writing/revision major portions of the company Quality Manual.Materials Engineer• Primary failure analysis engineer for Coriolis mass flow meters. Developed an expert database for rapid identification of primary failure modes.• Solved several complex failure incidents that resulted in high levels of customer satisfaction.• Led a cross-functional team of engineers to solve a series of catastrophic failures that began after a manufacturing process change. The solution was identified, verified and permanently corrected six weeks after formation of the team.• Worked closely with casting and stainless steel tubing suppliers in the development of material quality specifications and process control. Knowledgeable of welding and brazing methods.• Increased the capabilities of the materials laboratory by the addition of new techniques and equipment.• Coauthor of the company Corrosion Guide that provided material compatibility requirements.• Primary presenter at regular customer training course in materials design and selection.

Manager of a Destructive Physical Analysis department for the certification of military and space electronics.