Tony Mccray Email & Phone Number

Los Angeles, California, United States

Conduct assessment of needs at move in, and provide residents linkage to relevant resources. Ensure residents receive the highest standard of hospitality and quality from every point of contact throughout their housing journey. Act as an effective liaison between tenants, Social Impact, and Property Managers by communicating proper information and advocating for resident's housing success. Plan, develop, and execute quarterly resource events at properties, catering to resident needs. Track metrics, and complete weekly report. Supervise high school and college level interns, as well as adult volunteers. Conduct weekly building visits to offer services, and increase resident engagement.

Washington Dc-Baltimore Area

Managed overall operations and was responsible for the effective and successful management oflabor, productivity, quality control, and safety measures.• Calculated the amount of required material and estimated costs based on clients' desiredresults.• Installed fixtures, outlets, switches, wall boxes, etc.• Performed general residential and commercial repairs plumbing, electrical, painting,drywall, etc.• Collected payments and/or payment information for completed work.• Managed, supervised and oversaw commercial and residential demolition projects.

Woodbridge, Virginia, United States

* Administered basic hearing tests including air conduction, bone conduction, or speechaudiometry tests.• Instructed clients on the use of hearing aids or other augmentative communicationdevices.• Created or modified impressions for earmolds and hearing aid shells.• Problem solved, repaired and maintained assisted listening devices as needed.• Demonstrated assistive listening devices (ALDs) to clients.• Performed basic screening procedures such as pure tone screening, otoacousticscreening, immittance screening, and screening of ear canal status using an otoscope.• Read current literature, talked with colleagues, and participated in professionalorganizations or conferences to keep abreast of developments in audiology.• Conducted sales of all hearing and assistive listening devices.• Diagnosed and treated hearing-related disabilities under the direction of an audiologist.

Alexandria, Virginia, United States

* Maintained records of patients' care which entailed current condition, progress, orpotential problems and reported/discussed observations with ProgramDirector, supervisor and/or other upper-level management.• Checked patients' vitals i.e., pulse, temperature, and respirations.• Planned, purchased, prepared and served meals to patients or other family members,according to prescribed diets.• Administered prescribed oral medications, under the written direction of a physician oras directed by a home care nurse or aide.• Accompanied clients to doctors' offices or on other trips outside the home, providingtransportation, assistance, and companionship.• Directed patients in simple prescribed exercises or in the use of braces or artificiallimbs.• Performed a variety of duties as requested by the client, such as obtaining householdsupplies or running errands.

San Antonio, Texas, United States

*Sr. Advocate for Express Employment main office and Mercury/TNG management group.• Supervised an average of 120-130 employees to achieve daily, weekly, monthly and/ orquarterly objectives of upper-level management.• Monitored quality of service and production to assure deadlines were met.• Resolved complaints and/or concerns i.e. payroll, time and attendance, staffing issues,labor and law concerns, etc.• Performed performance evaluations, moderated level of disciplinary action, oversawtraining operations, etc.• Provided product information, using lectures, films, charts, or slide shows.• Suggested specific product purchases to meet customers' needs.• Attended sales meetings, industry trade shows, and training seminars to gatherinformation, promote products, expand the network of contacts, and increaseknowledge.• Consulted with clients after sales or contract signings to resolve problems and toprovide ongoing support.• Utilized various closing technics to maintain expected quarterly sales percentages.

Fairfax County, Virginia, United States

* The primary advocate for persons with disabilities.• Utilized coaching and teaching methods specific to clients' needs.• Monitor and record clients' progress to ensure that goals and objectives are met.• Assisted in physical, mental, academic, and vocational evaluations to obtain informationin assessing clients' needs for developing rehabilitation plans.• Developed rehabilitation plans that fit clients' aptitudes, education levels, physicalabilities, and career goals.• Collaborate with clients' families to implement rehabilitation plans such as behavioral,residential, social, and employment goals.• Maintained compliance in CPR, Universal Precautions, First Aid, OSHA and other federaland state regulations.

Falls Church, Virginia, United States

* Served as the primary advocate for both members and employees regarding benefitinterpretation.• Resolved complaints/concerns such as appointment access, claim delays, medicalreferrals, COB, quality of care/service issues, etc.• Responsible for tracking issues, conducting trend analysis, and developingrecommendations for service improvement. Also conducted member, staff, and providerorientations to ensure familiarity with Kaiser systems, services, processes andprocedures.• Responsible for remaining abreast on Kaiser health plan benefit services, and contractprovisions related to products and delivery systems, COB, third party liability,conversions, enrollments, special programs, and claims processing procedures.* Responsible for understanding and communicating HMO membership regulations.• Worked as Patient Appointment Receptionist Clerk, Facility Clerical Assistant andH.I.M.S. Assistant during my tenure.

Psychology

Cerification, Phlebotomy Technician/Phlebotomist

Religion, Psychology

Psychology and Religious studies