Tony Melling Cemap Email and Phone Number

- Provide technical guidance to internal and external stakeholders.- Liaise with all interested parties connected to incident.- Proactively manage own portfolio of cases where clients net premium worth is in excess of £ 250k.

Proactively managed a caseload of commercial personal injury motor claims from inception through to settlement with a personal claims handling limit of 75k. Good working knowledge of both non-MOJ & MOJ Processes, CPR Rules & Practice Directions.Investigated coverage issues to determine indemnity and liaise with relevant stakeholders to agree status as insurer. Recover costs where non-fault is identified and/or indemnity is declined Working Knowledge of credit hire claims with particular familiarity of both the ABI GTA and non-GTAProvide technical guidance to individual team members on all aspects of the job, to include litigation risks, causation, fraudulent activity, quantum & liability.Respond to internal and external stakeholders requests in accordance with service standards. Relationship management and technical guidance to key internal and external stakeholders.Negotiate liability and quantum with all parties connected to an incident with the aim of settling the claim.Mentor, train and coach less experienced members of the claims teams on all aspects of the job.

Negotiate and settle motor personal injury claims.Investigate and determine liability. Develop business relationships internally and externally.Manage a caseload of claims files from inception through to settlement.

Seettle general and special damages.Liaise with and negotiate liability with all parties connected to a road traffic accident.Manage a caseload of claims files.Coaching, guide and support less experienced members of the team in an advisory role.

Manage and develop portfolio of new and existing bespoke household business.Identify new business and growth opportunities and use business acumen to build upon relationships.Provide guidance and advice to new and existing clients. Visited clients on an annual basis to discuss their performance, on-going business plans and offer support, guidance to achieve growth. Liaise with internal and external stakeholders.

Negotiated and agree liability with all parties following a Road Traffic Accident.Liaison with solicitors, medical profession, other insurance companies.Managed own caseload of clients through to settlement.