Tony N. Email and Phone Number

SummaryA motivated division, regional and district manager with diversified experience in directing daily operations of multiple stores/units/merchants ensuring highly profitable and cost controls, customer-centric results. strong record of success in district and market management, marketing, merchandising, promotions, forecasting, vendor relations, pricing, inventory control reporting, training and development. Confidently design and conduct targeted training programs that drive employee growth and facilitate a highly competitive, smooth running organization.Create and implement strategies to decrease /improve shrink or expense issues, while minimizing turnover and controlling labor costs. Seek and integrate ways to improve processes and procedures. Enjoy continuing to learn and enhance skills. Build and motivate a cohesive, resourceful team that consistently achieves targeted objectives on time and on budget. Add value to the company and ensure the operation stays in forward motion. Take pride in the successful results of mentoring and coaching others.

Same as Vizypay (Approx)

Under limited supervision manage 9 stores in a geographical area. Manage 9 subordinate supervisors. Responsible for exchanging information, resolving problems and provide advice and guidance, and growth of the area.Frequent use of independent judgment and discretionary reasoning within the policies and procedures of the company.Key areas of responsibility:Superior customer serviceArea leadership - oversight of the associate training and developmentExecution of processesMaximize return on investmentEstablish and maintain superior customer service environment within the area stores by ensuring appropriate customer service principles are trained and practiced.Drive the business by directing, planning, developing and implementing the activities that reflect strategic direction.Direct store management through audits, field visits, reports, and action plan management.Oversee store operations, especially growth through marketing and superior customer service.Evaluate store business results, mentor store managers through P&L reviews, on the job corrections and performance management.Participate in the process of developing new store sites.Oversee staffing and retention on a weekly basis, work with store managers, regional human resources manager, and regional vice president to ensure future staffing needs are met.Conduct training of current and new associates.Communicate effectively and openly to share best practices and resolve issues.Manage and mentor the team of managers.Manage to the area-operating budget.Create and maintain professional network.

Direct, daily operations of (10) C-stores assuring they operate in the highest possible profit level by achieving sales growth goals and controlling cash flow.• Recruit, hire and train the best possible management and staff.• Regularly review trend sheets, create action steps for stores that are not meeting sales goals.• Regularly review controllable expenses, especially payroll, to ensure budgets are being met.• Review profit and loss statements and set action plans to ensure sales, and expense budgets are met, Held responsibility for day-to-day operations of 10 high volume convenience stores in ten cities.• Directly managed ten store managers and indirectly led over 70 employees.• Worked closely with the store managers on their development and advancement.• Worked with the store managers and corporate trainer on the development of store personnel.• Worked closely with vendors on, corporate, and local promotions for stores.• Worked closely with corporate category managers to implement various product lines, speci

Direct, develop and Coordinate a group of stores (8) in areas of sales and profits, expense controls and team development.• Travel district stores to ensure all stores are maximizing sales and profits in accordance with company policies, procedures, and values.• Effectively communicate company, direction to stores in district area of responsibility.• Train and develop store leadership teams.• Ensure all stores deliver a positive customer shopping experience by maintaining stores that are clean, filled-in and well presented; service is fast and friendly, and team members are highly valued.• Responsible for (8) high volume Electronic, Appliance and Furniture Stores in the rent to own.

Manage the daily operations of (12) convenience stores in the El Paso, Texas Division, assuring that corporate vision, strategies, and Objectives are met.Overall responsibilities are also, to ensure that capital assets, marketing strategies, and staff support activities are managed within corporate guidelines in a manner that maximizes the return to the corporation Manage the dailyoperations of (12) high volume hex convenience stores in the El Paso division, Assuring that the corporate vision, strategies and objectives are met. Provide direction and oversight for (12) company operated convenience stores.Directly supervise (12) store managers and staff, ensuring performance improvement and people, Development.Manage overall P&L responsibilities for the district and ensure performance including review.District Area Manager of the year, corporate recognition by Executives and Senior Management