Tony Rocha Email and Phone Number
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Inspiring leader and business professional with more than 20 years experience providing high-performance operations management, customer relationship management and continuous improvement. Detail-oriented, executing long and short-term goals utilizing an employee inclusive A3 process to support continuous improvement and growth of the business. Common sense approach in strategizing solutions to address operational inefficiencies and cost ineffectiveness and to resolve process and people-centric work issues. Work closely with all areas of the business to ensure continued alignment and to improve and drive operational effectiveness. Continually learn, teach and support a lean philosophy within the organization, driving down waste while providing value to our customers
Termax Corporation
View- Website:
- termax.com
- Employees:
- 117
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Leap Systems ManagerTermax Corporation Mar 2023 - PresentLake Zurich, Illinois, United States -
Leap CoordinatorTermax Corporation Jun 2021 - PresentLake Zurich, Illinois, United StatesResponsible for training and coaching of team members; ensuring standardization, compliance to methods, and piloting workshops or projects. Works closely with the Performance Improvement Manager and the CIP (Continuous Improvement Process) teams to coordinate and track improvement efforts; assists in the evaluation, development and implementation of training to achieve LEAP integration goals and objectives. Assist in the improvement of operational performance through the implementation of A3 Management, Quality and Lean Six Sigma methods. -
Manager OperationsQuickturn Assembly May 2018 - Jun 2021Wauconda IlResponsible for developing, implementing and maintaining quality systems to prevent or eliminate defects. Also responsible for management and adherence to all quality systems and standards (ISO 9001:2015) Lead cross-functional teams to deploy standard operating procedures and process improvements. Lead and facilitate training in LEAN principles for the organization. Develop standard process improvement tools for departments to utilize in process improvement efforts . Analyze highly complex production and processes. Partner with key business stakeholders to identify opportunities, present ideas, and make recommendations based upon analysis to further business goals. -
Senior Service Delivery ManagerNovitex Enterprise Solutions - Grainger Apr 2009 - May 2018Greater Chicago AreaResponsible for overseeing multiple business centers in Northern Illinois. Served as a document solutions sales liaison resulting in residual project document printing. Reduced customer print spend and labor by implementing hybrid onsite/near site solutions mix, freeing up valuable real estate and reducing cost of print services. Continually recognized for outstanding offsite sales revenue performance. -
Service Delivery ManagerPitney Bowes Management Services - Pricewaterhousecoopers Sep 2006 - Mar 2009Greater Chicago AreaProvided management oversight in delivering high quality hospitality services. Coordinated temporary workplace storage retention for telecommuters. Process mapping documentation for add-on business at Bankers Life and Casualty. Generated additional revenue streams by leveraging offsite document solutions center, providing full suite of document solutions to help customers accomplish their business goals and save money.Pitney Bowes Midwest training Ambassador – Presented company training and development program for front-line, field customer service associates in WI, IL and IA -
Customer Operations ManagerPitney Bowes Management Services - Bankers Life & Casualty Jul 2005 - Sep 2006Greater Chicago AreaServed as back-end imaging Quality Control Audit Manager and Form Control Inventory Manager. Served as DHL carrier and customer contract liaison. Observed Sarbanes Oxley sub-certification compliance. Increased productivity by 24% using Lean Six Sigma methodology in the Banker’s Life Mail Digital Conversion process. Received Pitney Bowes "All-Star" award in 2005 for outstanding revenue and margin performace
Tony Rocha Skills
Tony Rocha Education Details
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University Of Phoenix. M.Sc. In ManagementBusiness Administration And Management, General
Frequently Asked Questions about Tony Rocha
What company does Tony Rocha work for?
Tony Rocha works for Termax Corporation
What is Tony Rocha's role at the current company?
Tony Rocha's current role is LEAP Systems Manager (Continuous Improvement)at Termax Corp..
What is Tony Rocha's email address?
Tony Rocha's email address is tr****@****bly.com
What is Tony Rocha's direct phone number?
Tony Rocha's direct phone number is +120348*****
What schools did Tony Rocha attend?
Tony Rocha attended University Of Phoenix. M.sc. In Management.
What are some of Tony Rocha's interests?
Tony Rocha has interest in Social Services, Civil Rights And Social Action, Education, Animal Welfare, Arts And Culture.
What skills is Tony Rocha known for?
Tony Rocha has skills like Customer Retention, Operations Management, Management, Service Delivery, Customer Satisfaction, Process Improvement, Customer Service, Leadership, Contract Negotiation, Change Management, Team Building, Sales.
Who are Tony Rocha's colleagues?
Tony Rocha's colleagues are Mark Fleydervish, Eric Burger, Lauren Matus, Maria Duryea-Kmiec, Amalia Gomez, Chris Lewicki, Tracy Winter.
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1nycfc.com
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Tony Rocha
Lowell, Ma2comcast.net, baesystems.com -
3nyumc.org, nyulangone.org, nyulangone.org
2 (646) 9XXXXXXX
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