Created startup to provide IT services to small and mid-sized businesses with a specialization in Microsoft Azure and Office 365. Services include consulting, architectural guidance, cloud migrations and web development.

Managed the Solution Engineering and Systems Operations teams for the University of Tennessee Medical Center. Supervised a staff of 8 employees responsible for managing and maintaining user provisioning, server administration and maintenance of over 1,000 servers, providing support for numerous commercial applications, performing Microsoft SQL Server management/administration and performing Office 365 management/administration. Accomplishments• Worked with team to establish Nagios… Show more Managed the Solution Engineering and Systems Operations teams for the University of Tennessee Medical Center. Supervised a staff of 8 employees responsible for managing and maintaining user provisioning, server administration and maintenance of over 1,000 servers, providing support for numerous commercial applications, performing Microsoft SQL Server management/administration and performing Office 365 management/administration. Accomplishments• Worked with team to establish Nagios server monitoring for entire virtual and physical server infrastructure.• Purchased and oversaw implementation of new hyperconverged infrastructure in support of the Citrix upgrade project.• Managed and oversaw project to upgrade Citrix 6.5 environment to new Citrix 7.15 environment.• Managed project for a major cleanup of Active Directory in preparation for domain controller and forest level upgrade.• Worked to consolidate and effectively manage monthly server operating system updates to all managed servers while preparing to automate orchestration of these updates. Show less

Served as the project manager in support of the IT portion of facilities projects for the University of Tennessee Medical Center. Responsible for all IT aspects of numerous facilities projects. Main project consisted of managing IT portion of project that added 5 additional floors to the Heart Hospital. Accomplishments• Worked with each floor manager to successfully plan and define the IT requirements for each new floor of the heart hospital.• Successfully managed a $2.1 million… Show more Served as the project manager in support of the IT portion of facilities projects for the University of Tennessee Medical Center. Responsible for all IT aspects of numerous facilities projects. Main project consisted of managing IT portion of project that added 5 additional floors to the Heart Hospital. Accomplishments• Worked with each floor manager to successfully plan and define the IT requirements for each new floor of the heart hospital.• Successfully managed a $2.1 million budget for IT equipment and services in support of the heart hospital expansion.• Planned, purchased and managed implementation of over $850,000 of network infrastructure and cabling needed in support of the heart hospital expansion.• Planned, purchased and managed implementation of over $450,000 of PCs, peripherals, and televisions in support of heart hospital expansion. Show less

Served as the project manager in support of the IT portion of facilities projects for the University of Tennessee Medical Center. Responsible for all IT aspects of numerous facilities projects. Main project consisted of managing IT portion of project that added 5 additional floors to the Heart Hospital. Accomplishments• Worked with each floor manager to successfully plan and define the IT requirements for each new floor of the heart hospital.• Successfully managed a $2.1 million… Show more Served as the project manager in support of the IT portion of facilities projects for the University of Tennessee Medical Center. Responsible for all IT aspects of numerous facilities projects. Main project consisted of managing IT portion of project that added 5 additional floors to the Heart Hospital. Accomplishments• Worked with each floor manager to successfully plan and define the IT requirements for each new floor of the heart hospital.• Successfully managed a $2.1 million budget for IT equipment and services in support of the heart hospital expansion.• Planned, purchased and managed implementation of over $850,000 of network infrastructure and cabling needed in support of the heart hospital expansion.• Planned, purchased and managed implementation of over $450,000 of PCs, peripherals, and televisions in support of heart hospital expansion. Show less

Served as Jacobs Engineering Windows 2003 Phase-out Regional Coordinator for the Southern United States and South America. Essentially provided project management for the region and reported to the global project lead and manager. Worked with Server Operations, Application Owners, IT Managers and DBAs to coordinate phasing out remaining Windows 2003 Servers in Jacob’s environment. Asked to assume this role due to my success with the Jacobs VMWare Infrastructure Project.… Show more Served as Jacobs Engineering Windows 2003 Phase-out Regional Coordinator for the Southern United States and South America. Essentially provided project management for the region and reported to the global project lead and manager. Worked with Server Operations, Application Owners, IT Managers and DBAs to coordinate phasing out remaining Windows 2003 Servers in Jacob’s environment. Asked to assume this role due to my success with the Jacobs VMWare Infrastructure Project. Accomplishments• Worked daily with project team to coordinate, schedule and communicate server phase-outs.• Oversaw completion of over 500 Windows 2003 Server Phase-outs.• Exceeded project goal of 80% completion by July 14th, 2015 project deadline by nearly 10 percent (89.9%). • 97% complete as of August 23, 2015.• Provided weekly status reports to project team and stakeholders.• Worked with procurement department to purchase all equipment and services needed in order to complete Windows 2003 phase-outs for my region. Show less

Served as Global Project Coordinator and Americas Regional Coordinator for the upgrade of the entire Jacobs Engineering VMWare infrastructure. Worked with VMWare administrators to plan, schedule, coordinate, and execute VMWare upgrades to version 5.5. Also coordinated server hardware and storage area network replacements where needed. Worked with regional coordinators in Europe and Asia Pacific to coordinate upgrades within their regions.Accomplishments• Worked daily with project team… Show more Served as Global Project Coordinator and Americas Regional Coordinator for the upgrade of the entire Jacobs Engineering VMWare infrastructure. Worked with VMWare administrators to plan, schedule, coordinate, and execute VMWare upgrades to version 5.5. Also coordinated server hardware and storage area network replacements where needed. Worked with regional coordinators in Europe and Asia Pacific to coordinate upgrades within their regions.Accomplishments• Worked daily with project team to coordinate, schedule and communicate VMWare upgrades.• Oversaw completion of over 500 VMWare host upgrades.• Exceeded project goal of 80% completion by project deadline by over 13 percent (93.2%).• Provided weekly status reports to project team and stakeholders. Presented project status to project leadership team during weekly status meetings. Show less

Managed the project to design and implement uTrack, a new academic progress monitoring system for the University of Tennessee. This system was established to ensure that students are progressing toward a timely graduation which is a critical component of the current University of Tennessee’s Top 25 initiative. Accomplishments• Established and managed project plans for all 6 phases of the project.• Established weekly project status meetings and reports to keep all stakeholders up to… Show more Managed the project to design and implement uTrack, a new academic progress monitoring system for the University of Tennessee. This system was established to ensure that students are progressing toward a timely graduation which is a critical component of the current University of Tennessee’s Top 25 initiative. Accomplishments• Established and managed project plans for all 6 phases of the project.• Established weekly project status meetings and reports to keep all stakeholders up to date.• Worked closely with various team members to define and map all of the processes needed to successfully track and monitor students. Also defined the timing of all processes and integration with numerous existing processes in the enterprise. • Finished project on time with a successful launch before Fall 2013 term. Show less

Managed the project startup to implement a new ARCHIBUS multi-campus space management system for the University of Tennessee System. This system will assist the university by providing a system wide visual representation of space, occupants and building assets via the ARCHIBUS web based application. I was tasked with getting this project successfully started then transitioning management responsibility to service owner.Accomplishments• Established project goals and objectives… Show more Managed the project startup to implement a new ARCHIBUS multi-campus space management system for the University of Tennessee System. This system will assist the university by providing a system wide visual representation of space, occupants and building assets via the ARCHIBUS web based application. I was tasked with getting this project successfully started then transitioning management responsibility to service owner.Accomplishments• Established project goals and objectives documentation.• Established weekly project status reporting to keep all stakeholders up to date.• Worked closely with vendor to create the solution design document. This document serves as the technical specification for the entire space management project. Show less

Managed a project to implement a new multi-campus research administration system for the University of Tennessee System. This important system will assist the university system in the administration of over $1.5 billion in research funding per year.Accomplishments• Worked with multiple campuses to understand their needs and define specific requirements for each campus.• Served as liaison between research office and developers to continuously ensure that requested system changes met… Show more Managed a project to implement a new multi-campus research administration system for the University of Tennessee System. This important system will assist the university system in the administration of over $1.5 billion in research funding per year.Accomplishments• Worked with multiple campuses to understand their needs and define specific requirements for each campus.• Served as liaison between research office and developers to continuously ensure that requested system changes met research office needs and were well understood by developers.• Coordinated source control commits, daily application builds, and testing with developers to ensure tasks were successfully completed. Show less

Direct the Information Systems Department for Oak Ridge Associated Universities, a non-profit organization with annual revenue in excess of $300 million, consisting of over 1000 employees, 60 technology staff members, a technology budget in excess of $8 million, and 150+ servers. Provide leadership in all aspects of information technology for ORAU, including planning, architecture, standards, measures, and company-wide policy. Accomplishments• Coordinated, negotiated, finalized and… Show more Direct the Information Systems Department for Oak Ridge Associated Universities, a non-profit organization with annual revenue in excess of $300 million, consisting of over 1000 employees, 60 technology staff members, a technology budget in excess of $8 million, and 150+ servers. Provide leadership in all aspects of information technology for ORAU, including planning, architecture, standards, measures, and company-wide policy. Accomplishments• Coordinated, negotiated, finalized and managed the annual IT budget.• Established strategic relationships with internal program groups that has allowed IT department to begin tightly aligning with the organization. Show less

Provided technical direction for strategic integration of systems and applications within ISD. Provided consultation and planning support to ORAU customers and their sponsors to develop technology applications that meet mission requirements, improve quality or efficiency, and maintain competitive advantage. Researched emerging technologies and determined applicability for business use. Directed operations for Web/SQL team as well as other project teams. Led IT strategic planning. Served as… Show more Provided technical direction for strategic integration of systems and applications within ISD. Provided consultation and planning support to ORAU customers and their sponsors to develop technology applications that meet mission requirements, improve quality or efficiency, and maintain competitive advantage. Researched emerging technologies and determined applicability for business use. Directed operations for Web/SQL team as well as other project teams. Led IT strategic planning. Served as deputy director for ISD.Accomplishments• Introduced Information Technology Infrastructure Library (ITIL) to organization and began transformation of ISD department in use of IT service management principles and techniques.• Researched, planned and oversaw implementation of External Sharepoint Services solution resulting in a dramatic increase in collaboration capabilities with partners and sponsors. Show less

Managed (planned, designed, developed, and maintained) the ORAU Internet infrastructure, including servers, applications and the team that supports them. Management responsibilities included performing technology-needs assessments, technology planning, hardware and network system design, migration planning and implementation, systems performance management, computer security policy and process management, budget planning and control, customer management, and personnel… Show more Managed (planned, designed, developed, and maintained) the ORAU Internet infrastructure, including servers, applications and the team that supports them. Management responsibilities included performing technology-needs assessments, technology planning, hardware and network system design, migration planning and implementation, systems performance management, computer security policy and process management, budget planning and control, customer management, and personnel selection-development-management. Assured quality of performance and managed both configuration and change. Served as deputy director for ISD.Accomplishments• Researched, planned and oversaw implementation of internal Sharepoint Services Solution providing framework for increased productivity and collaboration.• Researched and established new Google search engine appliances for intranet and internet sites. These appliances greatly increased search capabilities of organization’s web sites. Show less

Served as team lead managing day to day work of 2 person team. Responsible for management and operation of ORAU internet web servers and SQL database servers. Managed operation of multiple web applications residing on infrastructure. Performed hardware, server operating system, web server and application troubleshooting. Managed team budget of approximately $280K. Accomplishments• Established three-tier architecture for web based applications which led to a dramatic increase in… Show more Served as team lead managing day to day work of 2 person team. Responsible for management and operation of ORAU internet web servers and SQL database servers. Managed operation of multiple web applications residing on infrastructure. Performed hardware, server operating system, web server and application troubleshooting. Managed team budget of approximately $280K. Accomplishments• Established three-tier architecture for web based applications which led to a dramatic increase in organization’s ability to secure internet facing applications and data.• Researched, planned and implemented server monitoring capability that notified the team of server & service outages. Show less

Responsible for management of the ORAU Internet infrastructure, including web and SQL database servers as well as web applications. Managed internet infrastructure equipment budget of approximately $60K. Performed technology needs assessments, technology planning, hardware and network system design, migration planning and implementation, systems performance management, and computer security policy/procedure management.Accomplishments• Designed, developed and implemented semi-automated… Show more Responsible for management of the ORAU Internet infrastructure, including web and SQL database servers as well as web applications. Managed internet infrastructure equipment budget of approximately $60K. Performed technology needs assessments, technology planning, hardware and network system design, migration planning and implementation, systems performance management, and computer security policy/procedure management.Accomplishments• Designed, developed and implemented semi-automated e-commerce capability that is still in use today.• Revamped organization’s internet infrastructure to support major new release of Microsoft .NET framework and associated server products. Show less

Developed numerous desktop applications in support of Science Engineering Education Department programs. Realized the importance of the commercialization of the internet and worked to place organization at the cutting edge of the internet revolution. Served as one-person internet department. Created internet infrastructure, implemented numerous new internet based technologies, and developed several web based applications that were instrumental in organization’s revenue growth.… Show more Developed numerous desktop applications in support of Science Engineering Education Department programs. Realized the importance of the commercialization of the internet and worked to place organization at the cutting edge of the internet revolution. Served as one-person internet department. Created internet infrastructure, implemented numerous new internet based technologies, and developed several web based applications that were instrumental in organization’s revenue growth. Accomplishments• Established ORAU’s internet infrastructure consisting of Microsoft technologies such as Internet Information Server and SQL Database Server.• Designed, developed and implemented numerous cutting edge web applications that provided organization the ability to generate several million dollars in additional revenue.• Partnered with Communications Department to establish ORAU intranet and internet presence. Show less

Developed numerous FoxPro/FoxBASE+ applications in support of ORNL Hazardous Waste Remedial Action Program (HAZWRAP). Co-implemented IBM Token Ring Network and OS/2 file servers used by over 100 employees.

Developed numerous Dbase III applications in support of Army Aviation Screening Command.