Tony Shuler Email & Phone Number

• Train new and existing agent’s accurately on company policies. • Responsible for developing individual’s skill sets based on company expectations. • Monitor individual’s performance and implement techniques for success. • Communicate between pharmacies and members to satisfy both parties. • Maintain profiles and documentation on individuals, payroll, and billing. • Communicate with operations managers pertaining to agents, SME, and HR. • Supervise personal teams from 18 to 25 people. • Supervisor up to 200 individuals on the floor at one time. • Create excel reports on a daily bases for company productivity. • Create inventory reports. • Train new hire employees on all systems and updates. • Create reports for forecasting.

• Train new and existing agent’s accurately on company policies and product service. • Responsible for developing individual’s skill sets based on company expectations. • Monitor individual’s performance and implement techniques for success. • Communicate between pharmacies and members to satisfy both parties. • Maintain profiles and documentation on individuals, payroll, and billing. • Communicate with operations managers pertaining to agents, SME, and HR.

• Maintain an amusement park as the only manager on duty during the day and night shifts. • Organize schedules for employees and other management. • Trained employees on operations such as rides and the operation of our cashless cashiering systems. • Responsible for making bank deposits and safe checks through out the day. • Organize fun raising events for the Daytona 500 which included venders such as coke, Nos, Hooters, and Miller.

Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services