Tony Stopforth Email & Phone Number

Leeds Roundhay

Multinational Grocer Retailer • Leadership of Leeds store, responsible for team of 320; 3 senior managers and 13 team managers with a turnover of £41m per annum• Fully responsible for leadership and operational management for all store services, maintaining financial integrity whilst generating growth strategies• Role model; coaching management performance and cultivating behaviours• Drive operational efficiencies, demonstrating commercial acumen by ensuring cost efficiency and correct budget allocation• Drive and grow store sales and customer numbers, spotting growth opportunities whilst personally coaching and leading teams to grow sales through store layout, promotions and customer service plans• Lead and motivate direct reports; coaching and mentoring to ensure effective resources• Provide mentorship to 2 senior managers, coaching towards store manager promotions• Train staff members to be high performing teams, delivering coaching on customer service and leading on new ways to reach customers at all levels• Partnering the remote people specialists to reduce absence and build capability within my store team• Lead ambassador for local community fundraising and support in a diverse area• Advocate of 360 feedback (personal feedback received: people feel they are seen, heard and recognised through my leadership)Personal licence holder Good food safety Qualification

Chesterfield

• Managed full operations, responsible for team of 133; 8 managers and 125 employees, with a turnover of 16m per annum• Drove exceptional store performance, driving sales and profit• Managed store teams, driving performance to deliver the best customer services within Chesterfield• Delivered store strategy to consistently score positively within the area /regional manager reviews• Fully responsible for training of all new managers within the area, personally coaching high performing store techniques

• Remote Managed the operational strategies for 120 stores within South Yorkshire and North Derbyshire regions• Managed, coached and performance led project change team to deliver successful strategic plan• Led two major business change projects from inception to successful completion• Devised new vision and growth strategies, influencing 1800 employees• Created and implemented change and service plans, working in partnership with senior leadership teams• Delivered (as expert change planner) top level understanding for change plans, ensuring all store managers were adequately coached to deliver and implement change strategies• Built change plan project deliverables, prioritising regional area deliveries within achievable timescales, personally delivering plan communications and support• Tracked and monitored change plans progress, utilising data to influence store managers and implement changes within stores• Managed escalations, risks and issues, providing key feedback to store managers/store change teams on required changes. Communicated learnings across regions and rolled out consistent plans• Implemented change trials across region, collating project team feedback to change plan deliverables and re-align stores who had digressed from plans• Built strategic relationships with senior managers and employees, influencing to achieve results• Drove “great place to work” ethos across region, inspiring employees and aiding retention

South Yorkshire

• Full management and operational responsibility for 20 stores across the region, managing a team of 440; 20 store managers, 20 Deputy managers and 400 employees• Devised and implemented complex operational strategies, using balanced scorecard; providing full communication, aligning regional roles to strategy, prioritising services and measuring performance• Mentored, appraised and developed line manager capabilities to ensure growth within their own teams, delivery of 360 feedback, personalised training and performance within their stores• Conducted performance reviews on direct reports, ensuring goals aligned to operational strategies• Devised coaching programme on store standards, quality and customer experience; personally delivering training to build continuous customer improvements• Created and delivered training programme to drive sales, profit maximisation and store investment• Created KPI performance framework, setting key targets and accurate sales forecasts• Initiated customer feedback procedures, directly listening to customers to provide exemplary customer store experiences• Led audits, using analysis to forge capability and consistency across stores and drive business plan to sustain operational changes; delivering within key timescales• Led by example, providing expert advice on routines and processes, ensuring we can legally trade• Established Tesco’s leading “Local Community” strategy within the region, encouraging participation in local community initiatives and charities• Drove my own personal development, receiving leadership and operational skills coaching, instilling knowledge onto direct reports

Managed a multiple of different complex sites across South Yorkshire • Leadership role, accountable for stores performance and delivery against KPI’s• Managed store employees and sales delivery, with a turnover of £7m per annum• Devised convenience growth strategies, revising stock lines to ensure maximum daily revenue stream and customer satisfaction

UK Retail Convenience BusinessManaged a multiple of different complex sites across South Yorkshire• Full management and accountability for 19 stores across the region, managing a team of 281; 19 senior managers, 19 line managers and 225 employees.• Led and coached senior manager performance, within inspirational style to drive appropriate growth strategies, devise priorities, communicate vision and measure performance.• Developed direct reports and teams to instil continuous development and performance.

Business Administration And Management, General, Economics, Computers Studies

Activities and Societies: football

Business Administration And Management, General

Activities and Societies: member of the football and athletics teamsI got 9 GCSE's at C and above including English and Maths