All projects used waterfall and agile methodologies, scalded framework and SAFe principles in combinations.Enterprise Business Processes and Applications -Managing and Managed multiple application and business process projects focused on providing solutions that can be utilized by the whole Enterprise, Insurance, Bank and Mutual Funds• Customer Data Management• Agent and Agency Data Management• Electronic Signature Capture• Cash Disbursements• Document Management and Disbursements• Call Center Experience - Customers and AgentsInsurance Business Processes and Applications -Managing and Managed multiple application and business process projects focused on improving the customer experience and adding customer functionality to website• Claims Experience and Functionality - Auto, Health and Life• Quote Experience and Functionality• Application Experience and Functionality• Underwriting Workload Management ToolBank Business Processes and Applications -Managing and Managed multiple application and business process projects focusing on standardize the customer visual, UI, experience, adding customer functionality to website and improve customer experience Auto Loan Quote Experience and Functionality Auto Loan Experience and Functionality Single Application Process to Support Credit Cards, Vehicle Loans and Deposit Products New Underwriting Process for Vehicle Loans Bank Analytics and Reporting FreeForm Text Field Remediation of Customer's SPI, NPI and HPI Information in all Applications Utilized
Listed skills include Project Management, Business Analysis, Integration, Software Development, and 2 others.