Overseeing and Chairing the Volunteering operations and management committee for the WA sector of the Charity.

As a General Manager of Operations, I Implement and maintain effective communication system that crosses departmental lines in order to reach all employees. Furthermore, I organise resources, perform tasks, and coordinate with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. I also personally demonstrate a commitment to customer service by responding promptly to customer needs. In this role, I clearly understand and… Show more As a General Manager of Operations, I Implement and maintain effective communication system that crosses departmental lines in order to reach all employees. Furthermore, I organise resources, perform tasks, and coordinate with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. I also personally demonstrate a commitment to customer service by responding promptly to customer needs. In this role, I clearly understand and communicate the mission, business goals and requirements for successful job performance. Additionally, I discuss business issues and concerns in ways to encourage peak productivity, innovation, and active participation. Moreover, I contribute to the development and implementation of marketing and sales plans based upon the ability to meet and exceed customer wants and needs. In this role, I accurately forecast revenue and expenses; prepare timely, well-planned annual budgets that accurately reflect company’s potential business plan. I anticipate revenue and cost opportunities and manage the timing of discretionary expenditures to stabilise cash flow. I also emphasise teamwork, information sharing, objective feedback and encouragement as ways of doing business in order to empower associates to serve customers and contribute to the overall success of the organisation. In this role, I demonstrate understanding of management responsibility by fostering the continued development of all associates, assuring compliance with all governmental and company policies and regulations regarding employment.Key Achievements• Commencing at Gloucester Park Harness Racing some 2 years ago, the organisation was running at a $1.3 million loss, within 2 years I was instrumental in returning the organisation to the black.• After taking over Hospitality, the 2015 Interdominion campaign saw a loss, the 2016 Interdominion campaign resulted in a profit. Show less

As an Operations Director, I recruit, select, train, assign, schedule, coach, counsel and discipline employees. In addition, I communicate job expectations and ensure planning, monitoring, appraising and reviewing job contributions. Also, I forecast requirements, prepare an annual budget, schedule expenditures, analyse variances, and initiate corrective actions. Moreover, I analyse process workflow, employee and space requirements and equipment layout; implement changes. In this role, I… Show more As an Operations Director, I recruit, select, train, assign, schedule, coach, counsel and discipline employees. In addition, I communicate job expectations and ensure planning, monitoring, appraising and reviewing job contributions. Also, I forecast requirements, prepare an annual budget, schedule expenditures, analyse variances, and initiate corrective actions. Moreover, I analyse process workflow, employee and space requirements and equipment layout; implement changes. In this role, I maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations. Furthermore, I accomplish operations and organisation mission by completing related results as needed. Also, I communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints. In this role, I work closely with general manager and management team to set and implement policies, procedures and systems. Additionally, I communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.Key Achievements • Awarded and ran the Town of East Fremantle Festival for 10 years.• Operations Director for the Subiaco Festival for over 7 years (numbers have increased to over 70,000 attendees).• Logistics Manager for 2015 Town of Bassendean Australia Day Celebration (20,000).• Intensive experience in attracting new sponsors, I am highly successful in offering a win/win for all parties. Show less

As a Managing Director, I develop and execute the company’s business strategies. In this role, I prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities. In addition, I ensure company policies and legal guidelines were communicated all the way from the top down in the company and that they were followed at all times. Also, I oversee the company’s financial performance, investments and other business… Show more As a Managing Director, I develop and execute the company’s business strategies. In this role, I prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities. In addition, I ensure company policies and legal guidelines were communicated all the way from the top down in the company and that they were followed at all times. Also, I oversee the company’s financial performance, investments and other business ventures. Moreover, I delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.Key Achievements • Assisted a client in gaining the work/life balance.• Recruited critical staff for a small trucking operation.• Introduced detailed and effective standard operating procedures.• Increased a client’s cash flow to a positive position.• Mentored numerous people in both personal and business areas Show less

Overseeing and Chairing the Volunteering operations and management committee for the WA sector of the Charity.

We are an International children’s charity providing care, comfort, play and entertainment to children in hospital.

As a Managing Director, I set the overall strategic direction of the company alongside the board. Furthermore, I planned and implemented long-term business strategies to achieve the company’s objectives. Also, I met with the finance director on a regular basis to review the company’s financial performance. Additionally, I worked closely with the sales director on sales strategy and approach to winning new business. In this role, I looked for opportunities to increase efficiencies and speed up… Show more As a Managing Director, I set the overall strategic direction of the company alongside the board. Furthermore, I planned and implemented long-term business strategies to achieve the company’s objectives. Also, I met with the finance director on a regular basis to review the company’s financial performance. Additionally, I worked closely with the sales director on sales strategy and approach to winning new business. In this role, I looked for opportunities to increase efficiencies and speed up processes across the business. Moreover, I implemented new processes and procedures across the business. Also, I set company-wide KPI’s to gauge company performance in all area and I emphasised teamwork, information sharing, objective feedback and encouragement as ways of doing business.Key Achievements • Assisted a client in gaining the work/life balance.• Increased profit by 50% in six years.• Reduced staff turnover from 200% per year to less than 20% over 5 years.• Introduced detailed and effective SOPs for all business activities.• Successfully introduced a culture of teamwork, commitment and accountability among all staff. Show less

As a Business Development Manager, I developed a growth strategy focused both on financial gain and customer satisfaction. In addition, I conducted research to identify new markets and customer needs. Also, I built long-term relationships with new and existing customers. Furthermore, I was responsible for finding and developing new markets and improving sales. In this role, I developed goals for the development team and business growth and ensuring they were met. Moreover, I trained personnel… Show more As a Business Development Manager, I developed a growth strategy focused both on financial gain and customer satisfaction. In addition, I conducted research to identify new markets and customer needs. Also, I built long-term relationships with new and existing customers. Furthermore, I was responsible for finding and developing new markets and improving sales. In this role, I developed goals for the development team and business growth and ensuring they were met. Moreover, I trained personnel and helped team members develop their skills.Key Achievements • Assisted a client in gaining the work/life balance.• Increased new business by 50% in the period of contract.• Acquired long-term and lucrative new accounts.• Oversaw dramatic expansion of business operations, including ordering/delivery/installation of state-of-the-art printing presses and equipment.• Recommended/negotiated/coordinated the move to new premises to accommodate business growth. Show less

Manage Law Order and Public Safety for the City of Subiaco

Posted to 8/9 RAR Enoggera Brisbane QLDHQ 5MD Perth WADSU Perth Karrakatta WASASR Swanbourne WA