Results-focused, award-winning and loyal Operations Leader with 30+ years of hands-on experience, monitoring performance to ensure optimal productivity. Resourceful associate advocate and trustworthy customer liaison with an ability to manage multiple operational projects simultaneously, streamline efficiency, develop goals, drive continuous process improvement, and cultivate client rapport to improve engagement. Managed effectively with pragmatism through tough demanding client circumstances and limited resources. Recognized as a levelheaded, approachable and personable team player and trustworthy customer liaison with an open door, transparent policy. Capable of leading operations, developing business, managing team and closing projects successfully. Self-directed team builder with tireless work ethic seeking to leverage background into an operations leadership for a progressive organization in any space.• Supervised 190+ total employees, delegated tasks, scheduled manpower, and monitored performance for productivity.• Trained/coached 11 staff members on best practices, operational protocol, and tactics to maximize performance.• Mentored and trained 2 plant managers for continued succession into leadership roles. • Designed a unique and patented piece of processing equipment to help improve throughput. • Created 3 new nationwide processing facilities throughout the full life cycle including facility layout, hiring, training, equipment design and equipment purchasing.• Led budgets worth up to $4M and focused efforts on sustaining zero profit erosion throughout entire tenure.• Mitigated regulatory risks by creating a top-shelf safety program through company-wide rollout, successfully building program to offset incidents, liabilities, hazards or threats, and sustain zero worksite safety violations.• Formulated/implemented departmental and organizational policies and procedures to maximize operational output.SKILLS:Team Leadership & Training | Performance Management | Succession Planning | Risk Management | Diversity & Inclusion | QA | Procurement | Staff Mentorship & Coaching | P&L, Budgeting & Cost Control | Stakeholder Relations | Regulatory Compliance | Shipping/Receiving, Distribution & Logistics | Business Prospecting | Production Management | Inventory | Negotiations | ERP | Forecasting | Product Lifecycle Management | Continuous Process Improvement | ISO Principles