Tonya Austin Email and Phone Number

We are service first. Period. At BenX, we value problem-solving for our clients above ANYTHING else. Whether it’s integrating benefits enrollment/HRIS technology, responding quickly to client issues (< 24 hours GUARANTEED), consulting on an alternative funding arrangement, or connecting you with a great strategic partner, we're dedicated to redefining the landscape of employee benefits advisory firms.If you’re an employer that is frustrated or annoyed with open enrollment deadlines, compliance tasks, outdated processes, or ever-increasing insurance costs, reach out to us!Or better yet, speak with one of our clients and discover firsthand the impact we can make on your organization.

We are a full service employee benefit advisory firm with a special focus on employers with fewer than 100 employees. This segment of the business community is impacted greatly by the Affordable Care Act (ACA) but has fewer choices when it comes to highly qualified employee benefit guidance. Many times these businesses have been left to go it alone when it comes to very complicated decisions by their current brokers. Our role is to simplify the employee benefit buying and management experience for our clients. This is accomplished by taking a high touch and engaged consultative approach with extremely knowledgeable staff.

• Specialize in prepping, organizing and sorting items for auction• Manage time to meet deadlines• Show compassion and listen to clients to assist with their needs • Extensive warehouse knowledge with organization and logistics

• Successfully work with clients and prospects to deepen and broaden client relationships

• Oversee the HR function and assist with all new policies and procedures, process bi-monthly payroll • Lead on company virtual team meetings for fun and collaboration • Proven ability to work in teams, both as a team lead and a team player• Work independently and within teams in and out of office atmosphere, Agile office• Ad hoc duties to help organization with customer focus projects• Manage the health, dental, disability benefits for employees and process billing, COBRA• Coordinate all new hire process from posting new job to onboarding employees• Handle internship with VCU students • Serve as a strategic business partner with all HR related issues that arise

Working with a great team to better serve their benefits, payroll and daily needs as we build great machinery. Handle all aspects of HR functions, payroll processing and accounting for our location. Assist the CEO and Controller on best practices and creating standard operating procedures for company to follow we are growing fast.

Directly worked with Sales Manager and Consultant for group size of 50+. An integral partner and liaison between these group administrators and national healthcare carriers, HRA, COBRA, Payroll and HSA administrators. Ensured employee benefit plan designs offer cost effective health management for both the group and the individual employees. Created open enrollment materials to educate the group as well as provide quarterly claims data to company leaders. Assisted with the Medicare Notice, 5500 and payroll deductions for group administrator. Conducted open enrollment meetings to better explain the benefits and wellness to the employees of our customers . Help assist clients when employees had benefit issues with carriers. Communicated and educated clients on the latest trends, concerns and changes in the industry.

Responsible for Sales and Account Management for over 55 small groups assisting with renewal and current benefits. Added new business of all sizes and all lines, where I was successful in the first month. Worked closely with group administrators and controllers on strategizing their benefits to be cost effective. Kept open relationship with over 10 different carriers to find the best solution for small and large groups. After 8 months, have met half of my yearly goal with new and existing business. Assisted with day to day service issues for customers, working with carriers to better service my customers.

Worked in the Finance Department where I independently administer our companies purchase card program for 800+ users; develop Standard Operating Procedures; prepare and lead project meetings between departments. Served as a Project Manager on company projects to help build easier work environment and increase revenue. Worked with departments to develop new features in our companies CRM. Successfully increased propane sales over $750K on special sale project for 2016-17.Prior to moving to the Project Coordinator roll, handled the Fleet Vehicle Program which included all fringe miles, ordering for company vehicles, maintenance records through a database with outside vendor. Worked with over 30 locations and the drivers assigned to the fleet.

Performed all HR duties for Property Management Company of 180 associates at 31 locations, Conducted new hire interviews, helped site manager’s screen and interview potential employees.Point of contact for all Workers Compensation claims. Conducted employee meetings at properties to go over company policy and procedures. Handled all yearly reports and submitted to state and federal agencies by law. Handled employees issues as they arose; Unemployment liaison with company and Virginia State Unemployment Commission. Processed payroll on a semi-monthly basis using ADP workforce, worked with broker and insurance companies on Medical/Life/Dental and Short Term Disability benefits. Handled all Benefit meetings; closely worked with CFO on new projects to help develop new ideas for company.