Tonya Berman Email & Phone Number

La Crosse, Wi, Us

Wisconsin, United States

United States

I currently oversee 6 locations between Minnesota and Wisconsin. I run daily numbers for each location. I make sure every store is properly staffed and hitting certain quotas. I review food costs, labor, and survey results daily with each manager to ensure good results.

United States

Key holding management position, responsible for coaching, leading, organizing, and motivating co-workers. Scheduled interviews and hired new employees, then trained and put through orientation. Performed daily register reconciliations and went on bank-runs which included making deposits and getting change for registers. Calculated financial costs, labor, set ordering pars for product and met company goals. Took daily and weekly inventory and checked in orders. Prepared and stocked product. Presented statistics over the phone with area supervisor. Made employees weekly work schedules two weeks in advance. Made sure employees follow proper company protocols and standards. Used certain disciplinary actions for specific circumstances. Illustrated excellent customer satisfaction at all times and met company survey/review quotas. Made dough and prepped all product in the morning for daily use. Took purchase orders over the phone and operated registers to take customer payments via credit/debit cards or cash and gave correct change. Topped pizzas and inspected other pizzas before sending to customers. Cleaned entire store and followed all closing duties.

Fortuna, California, United States

Operated the cash register, greeted customers upon entry and thanked them for their business upon exit. Communicated with customers on a personal level. Asked customers if they found everything okay and assisted customers when needed. Made certain to scan items properly and gave out correct change. Bagged items accordingly. Generally trained every new cashier. Stocked and organized beer, wine, spices, coffee, and soda. Maintained entire beer and wine department without assistance on a daily basis. Made sure to represent items that weren’t on the shelf and made new price tags. Merchandised and faced all other aisles of the store. Was often pulled aside to perform other tasks requested by managers. Followed proper safety precautions at all times. Surveyed entire store and cleaned front end after closing to be presentable for the morning.