Medical Billing and Coding company for 125+ doctors offices and facilities.

Client: MaximusMassVax Project - Scheduled appointments for Covid vaccine for people throughout Massachusetts VDOL - Vermont Dept of Labor Contract- Unemployment Insurance VDOL - Vermont Dept of Labor - Grant Program

* Corresponded with customers to expedite priority orders accordingly* Monitored out-bound loads to ensure that deadlines were met and that all scheduled product was being shipped* Processed orders from stores and adjusted invoices as necessary for accuracy on shipments* Problem solved all discrepancies (related to the position) due to inventory, receiving, selector and/or lift driver error* Communicated daily with supervisors/management on requested reports about employee effciency, inventory issues, receiving issues and on daily warehouse work load* Responsible for store audits - Implementing, tracking, any discrepancies and ensuring that monthly quota was met with minimal supervision* Organized training for all shipping office positions; created and maintained manuals for training purposes* Served as a phone operator handling customet issueses and directing calls when and where necessary

* Communicated daily with supervisors and buyers regarding any inventory changes* Managed all outdated and contaminated product* Organized training for all inventory and shipping office positions; created and maintained maunuals for all training purposes* Organized inventory counts on a daily basis as well as fiscal year counts* Problem solved any discrepancies in inventory, any receiving errors and all out-bound orders* Communicated daily with supervisors/management on all aspects of inventory* Processed orders from stores and adjusted invoices as necessary for accuracy on shipments* Served as a phone operator handling store/customer issues and directed calls accordingly when and if necessary