Tonya C.

Tonya C. Email and Phone Number

Workforce Manager at AT&T @ Handy Andy
Canton, Ohio
Tonya C.'s Location
Atlanta Metropolitan Area, United States
About Tonya C.

My Goal:To succeed in a business environment in which I can capitalize on my customer service skills and strong work ethic.•5 + years of diverse and comprehensive experience in telecommunications and customer service.
• Efficient in multi-tasking using various systems in a fast-paced environment while troubleshooting with customers.
• Strong independent worker highly adaptable to ever changing processes of wireless industry.
• In-depth knowledge and understanding of many software packages and operating systems to include MS Excel 2007, XP, PowerPoint, MS Outlook, Microsoft Office Word 2007, CMS Avaya Supervisor, IEX Total View, Nexus and Enterprise Administrator.
• Experience with corporate billing systems and various system applications (i.e. CARE, BCG Web CARE, Telegence, Clarify and Clarify case, BobSled, OTIVA, Total View, TelePos, Quick Pay, Java Base Application and Compass) snooper, MTI map
• 2 years Worked as an escalation manager relief to provide help desk support for reps contacting the CQC technology/Help Desk. Provide assistance on the methods & procedures of the Avalon Ridge Call

Tonya C.'s Current Company Details
Handy Andy

Handy Andy

View
Workforce Manager at AT&T
Canton, Ohio
Employees:
234
Tonya C. Work Experience Details
  • Handy Andy
    Manager
    Handy Andy Nov 2018 - Present
    Rockmart, Georgia
    Manager
  • Plaza Food Mart
    Manager
    Plaza Food Mart Nov 2015 - Nov 2018
    Cedartown, Georgia
    Store Manager
  • Dollar General
    Assistant Manager
    Dollar General Apr 2011 - Dec 2015
    Rome, Georgia
    Assistant manager
  • At&T
    Workforce Manager
    At&T Apr 2002 - Dec 2010
    Norcross, Georgia
    Workforce Operation Management

Tonya C. Education Details

Frequently Asked Questions about Tonya C.

What company does Tonya C. work for?

Tonya C. works for Handy Andy

What is Tonya C.'s role at the current company?

Tonya C.'s current role is Workforce Manager at AT&T.

What schools did Tonya C. attend?

Tonya C. attended Cedartown High School.

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