Tonya Dancer Email & Phone Number

At Nilfisk, ensuring that the customer’s expectations are met is mission critical. The role of the Expeditor is integral in the execution of customer requirements, both internally and externally. Identifying the delivery requirements for parts and machine orders for the Americas business (US Floor Care, Canada Sales Company, LATAM Sales Company).

United States

Springdale AR

• I proactively engage and conduct team coordination efforts to accomplish company logistic demands. Functional management areas are processing purchase orders, tracking product, balancing budgets requirements to.
• Introduction to projects for the USDC
• Track internal/external shipping & receiving, warehouse orders, backorders, production schedules, raw material & inventory supply pipeline, and customer open orders to provide detail reports to Sales teams and.
• Effectively maintain a positive customer relation as the primary contact for customers for Planning/Purchasing.
• Engaged with USDC, Plymouth and direct ship warehouses to meet MABDs (Must Arrive by Dates).
• Support and manage ATP (Available to Promise) quality testing and implementation of inventory control to optimal customer satisfaction.

• As the point of contact for customers in need, working effectively and efficiently to resolve the needs of our customers was top priority at all times.
• Provide exceptional customer service to new and existing customers
• Meet goals set by management for resolutions per day
• Solve problems efficiently and effectively to obtain a good customer rating

Process credit reports and background checksCollect rental payments and depositsDeliver notices for late payments and evictionCommunicate contract violations and follow up with resolutionsAssign duties and tasks to other team membersOrder supplies for all departments on the propertyManage work order requests from tenantsMake bank deposits Conduct staff.