Tonya Daniel work email
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Tonya Daniel personal email
Experienced well-organized professional with years of expertise in customer support (email,chat, inbound/outbound phone, and data entry). Proven ability to maintain accuratedocumentation, streamline procedures, and increase customer satisfaction. I want to use mytalents and experience to contribute by learning new things meaningfully to an organizationwith strong principles and a customer-first approach. Organized Administrative Supportleader promotes 20 years of industry performance. Skillfully monitors documentation andprocesses to enforce regulatory compliance and reduce corporate risks. Superior aptitudefor file organization and document control with high-level proficiency.
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Data Entry SpecialistAllied Data Service Jun 2016 - PresentUsMy job was to process voter registrations and petition signatures into the SigTrack database application. Email is sent when work is available. -
General AdministrationFreelancer Mar 2016 - PresentMy responsibilities were data entry, transcription, and customer service calls.
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Customer Service RepresentativeRadius Global Solutions Nov 2023 - Sep 2024Processed client files rapidly and accurately, maintaining high confidentiality standards.Ensured compliance with federal, state, and local regulations, including FDCPA laws.I Provided feedback to management for process improvements.Documented transactions per client specifications and maintained IT asset inventory.Updated antivirus software and ensured device security.
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Customer Service SpecialistAccenture Federal Services Aug 2021 - Dec 2021Arlington, Va, UsReceive inbound calls and chats from claimants that have applied for unemployment insurance benefits. My job is to verify the claimant's account, answer questions about their account, apply notes to every call, escalate issues if needed. -
Customer Service RepresentativeMaximus Apr 2021 - Jul 2021Mclean, Virginia, UsReceived inbound calls from callers who wanted to find locations that were administering the Covid-19 vaccine. -
At Home Customer Service AgentUsa Contact Point, Llc Feb 2014 - Jun 2014Assist customers on how to use the services, answer questions that the customer may have about the client services, update customer information, and cancel accounts as needed.
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At Home Customer Service AgentWest At Home Jan 2008 - Dec 2013Omaha, Ne, UsAnswered inbound calls for a prepaid cell phone company. Started out in the Activations Department performing activations, plan changes, troubleshooting, and explained accounts. Later promoted to the Save's department where I answered escalated customer service issue calls in hope's to save customer's accounts who wanted to discontinue service. Once promoted I was able to give refunds, credits, and take care of credit/debit/topup card issues. After that, I went on to answer inbound calls for direct response, recalls, seasonal inbound sales, temporary jobs.. -
Customer Service RepresentativeRandstad Inhouse Services Oct 2007 - Jan 2008Answering inbound calls in the billing department for a cell phone company. While there I explained customer's bill, excepted payments, and gave extensions when applicable.
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Independent Contractor/Delivery PersonMontgomery Advertiser Apr 2007 - Aug 2007Delivered and collect payments for a weekly publication called “The Bulletin Board” to retailers once a day out of a week. I also was able to sell the publication to retailers that wasn't on the list but on my route.
Frequently Asked Questions about Tonya Daniel
What company does Tonya Daniel work for?
Tonya Daniel works for Allied Data Service
What is Tonya Daniel's role at the current company?
Tonya Daniel's current role is Freelancing/Customer Service.
What is Tonya Daniel's email address?
Tonya Daniel's email address is za****@****msn.com
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