Assisted with the process of moving library lending processes from paper based manual procedure to an automated online method. This included identifying the best on-line cataloging software, attending the on-line trainings, importing students and staff, documenting new processes, and contributing to cataloging over 2,000 books.

Responsible for caring, feeding, clothing, transporting and assisting in educating my three children. Coordinate and organize all home repair projects and improvement projects. Responsible for the maintenance of our home and assist with finances.

Subcontracted with small businesses to provide documentation creation, proposal writing, desktop publishing, training and event planning. This included developing an “Emergency Preparedness Calendar” for the State of Delaware’s Veteran’s Affairs, assisting in providing on-line trainings to Harford County School District regarding the FASA, providing coordination and implementation support for a large, community wide STEAM event at Edgewood’s Boys and Girls club, and provided writing/editing support for several proposals/grants.

Responsible for maintaining system functional integrity, report consistencies, documentation standardization and data integrity. Also supplied third tier support.

Responsible for planning, designing, writing, and editing a wide range of documentation including user guides and manuals, training materials, user policies, and proposals.

Responsible for providing second and third tier technical support for Human Resources, Payroll, and Legal personnel, resolving data, application, hardware, and security issues.