Tonya Gilbert Email and Phone Number
Experienced Service Desk Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Technical Support, System Administration, Documentation, and Active Directory. Strong information technology professional with a Bachelor's Degree focused in Computer Information Technology from Northern Kentucky University.
St. Elizabeth Healthcare
View- Website:
- stelizabeth.com
- Employees:
- 3277
-
Service Desk AnalystSt. Elizabeth Healthcare Oct 2012 - PresentCrestview Hills, KyAnswer telephone calls promptly Resolved customer issues in a professional mannerEnsure optimal customer satisfaction Used ticketing system to manage and document actions taken Led internal product trainingCreated documentation to empower communityVarious projects through life cycle -
Technology SpecialistVilla Madonna Academy Nov 2007 - Sep 2012Villa Hills, KyInstalled software, modified and repaired hardwareResolved technical issuesLed multiple projects through full life cycle Provided on call supportCreated cases and claims for repairMaintained budgetResponsible for Internship trainingResolved customer issues through phone and emailLed multiple training for internal users
Tonya Gilbert Education Details
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Computer Information Technology
Frequently Asked Questions about Tonya Gilbert
What company does Tonya Gilbert work for?
Tonya Gilbert works for St. Elizabeth Healthcare
What is Tonya Gilbert's role at the current company?
Tonya Gilbert's current role is Service Desk Analyst at St. Elizabeth Healthcare.
What schools did Tonya Gilbert attend?
Tonya Gilbert attended Northern Kentucky University.
Who are Tonya Gilbert's colleagues?
Tonya Gilbert's colleagues are Lovelace Chastity, Justin Rolf, Joeylynn L., Allison Tewes, Ellen Reedy, Sheri Richardson, Amanda Pilarowski.
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Tonya Gilbert
Greater Indianapolis -
Tonya Gilbert
Madison Heights, Va -
Tonya M. Gilbert, PhD
Cambridge, Ma2gmail.com, eikonizo.com -
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