Tonya Gilbert

Tonya Gilbert Email and Phone Number

Service Desk Analyst at St. Elizabeth Healthcare @ St. Elizabeth Healthcare
edgewood, kentucky, united states
Tonya Gilbert's Location
Independence, Kentucky, United States, United States
About Tonya Gilbert

Experienced Service Desk Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Technical Support, System Administration, Documentation, and Active Directory. Strong information technology professional with a Bachelor's Degree focused in Computer Information Technology from Northern Kentucky University.

Tonya Gilbert's Current Company Details
St. Elizabeth Healthcare

St. Elizabeth Healthcare

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Service Desk Analyst at St. Elizabeth Healthcare
edgewood, kentucky, united states
Website:
stelizabeth.com
Employees:
3277
Tonya Gilbert Work Experience Details
  • St. Elizabeth Healthcare
    Service Desk Analyst
    St. Elizabeth Healthcare Oct 2012 - Present
    Crestview Hills, Ky
    Answer telephone calls promptly Resolved customer issues in a professional mannerEnsure optimal customer satisfaction Used ticketing system to manage and document actions taken Led internal product trainingCreated documentation to empower communityVarious projects through life cycle
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  • Villa Madonna Academy
    Technology Specialist
    Villa Madonna Academy Nov 2007 - Sep 2012
    Villa Hills, Ky
    Installed software, modified and repaired hardwareResolved technical issuesLed multiple projects through full life cycle Provided on call supportCreated cases and claims for repairMaintained budgetResponsible for Internship trainingResolved customer issues through phone and emailLed multiple training for internal users
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Tonya Gilbert Education Details

Frequently Asked Questions about Tonya Gilbert

What company does Tonya Gilbert work for?

Tonya Gilbert works for St. Elizabeth Healthcare

What is Tonya Gilbert's role at the current company?

Tonya Gilbert's current role is Service Desk Analyst at St. Elizabeth Healthcare.

What schools did Tonya Gilbert attend?

Tonya Gilbert attended Northern Kentucky University.

Who are Tonya Gilbert's colleagues?

Tonya Gilbert's colleagues are Lovelace Chastity, Justin Rolf, Joeylynn L., Allison Tewes, Ellen Reedy, Sheri Richardson, Amanda Pilarowski.

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