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Third Party Liability LiaisonResearch and work patient accounts on exception reports to bring accounts to a zero balance or move the account through the AR cycle. Work EPIC worklist weekly as assigned. Review EOB's to ensure proper payment received from insurance companies and verify patient responsibility. Add correct insurance coverages and provide UB04 and AOBs to Third Party/Liability vendors. Work adjustment reports based on payments and requests received. Develops and maintains ongoing relationships with entities, departments, teams and staff to ensure continuous communication for effective outcomes of patient accounts. Work with billing and liability department to ensure patient is being billed correct amount. Maintains flexibility and aid in the staffing areas when needed. Available to answer questions and assist the team in any way needed. Able to multi-task, work with frequent interruptions and have a broad knowledge of processes and multiple systems. Serves as a technical advisor on problem accounts.Communicates with patients in a professional and effective manner to reach satisfactory resolutions of any patient concerns. Maintains a good relationship with outside business partners to meet the common goal of customer satisfaction and account resolution.

Coordinates the on-boarding process of new hires from the post-offer phase to conducting parts of the new hire orientation. This includes the hiring of Executives. Approver of the new requisition, scheduling appointments for preemployment paperwork and drug screenings, and complete the hiring process by inputting the appropriate employee and payroll data into PeopleSoft; finalize the new hire paperwork by creating their file and participate in the new employee orientation process. Ensure that all processes are completed in a timely manner inlcuding:Keep abreast of background requestsMeet with new employee to review benefits information and address concernsMaintain communication with new employee during the complete onboarding process.Daily communicateionwith managers regarding the on-boarding of their new direct report.Employee and payroll data are entered accurately and timely into the system. PeopleSoft error report scores consistently meet the acceptable standards. Accurate data entry processing in PeopleSoft.Responsible for accurate and timely entering of payroll data, which includes new hires, rehires, annual merits, pro-rated merits, late reviews, lump sums, general deductions, status changes, transfers, manager id changes and other data changes for the assigned client groups. Data is being entered accurately and timely using the appropriate application of HR Data Management and Measurement specifications, policies and procedures for PeopleSoftCompliance report - monthly THR licensure/certification report

CSI LiaisonResearch and work patient accounts on exception reports in order to bring account to zero balance or move the account through the AR cycle. Work Siemens worklist weekly as assigned.Review of EOB’s to ensure proper payment received from insurance companies and verify patient responsibility.Work Stockamp Quic and STAT reports as assigned.Assists in coordinating staff duties to ensure standards of work performance are met. Maintains flexibility and aid in the staffing of areas when needed.Available to answer questions and assist the team in any way needed.Train new and existing employees to ensure correct and accurate information follow-up and customer satisfaction Able to multi-task, work with frequent interruptions and have a broad knowledge of processes and multiple systems.Serves as a technical advisor on problem patient accountsCommunicates with patients in a professional and effective manner to reach satisfactory resolution of any patient concern.Develops and maintains ongoing relationships with entities, departments, teams and staff to ensure continuous communication for effective outcomes of patient accounts.Maintains good relationships with outside business partners to meet the common goal of customer satisfaction and account resolution.Liaison between THR and Clear Balance. Reviews the CSI automated process, work all refunds and internal emails pertaining to CSI and all CSI reportsResponsible for creating the month end financial report for Bank of Nevada for the accounting department. Liaison between THR and HELP Financial. Responsible for requesting payment for monthly invoices of recoursed accounts.

Provided customer service for an average of 100 calls per day, answering patient inquiries, solving problems, and providing account information.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and processing of patient accounts.