Tonya Mcwilliams, Rn, Bsn is a Clinical Manager, Appeals and Grievances Department at Unlisted. She possess expertise in acute care, medical/surgical, nursing, bls, healthcare management and 26 more skills. Colleagues describe her as "I have had the privilege of working with Tonya for the past two (2) years in her role as Team Lead and my role as an Educator. When I joined the organization, Tonya provided my onboarding experience. She was patient with my learning curve and was able to adjust to my learning style. The agenda for the five (5) day training was well developed and logically built on the key concepts from day to day. She was - and is - very knowledgeable and was willing to share her knowledge in a way that was understandable to someone new to the company. Her teaching style is one of collaboration - an excellent combination of her teaching and class involvement. As I transitioned into my Educator role, Tonya was a very supportive mentor. As I worked through some mock onboarding classes, she provided both positive feedback and feedback for improvement to ensure I was ready to take over the onboarding of new employees. She is very vested in the success of the staff. Since the onboarding experience, Tonya and I have worked on several projects together. Project work group members respect her perspectives and opinions. She is thoughtful with her input and insights. I always appreciate her thoughts on how best to roll out a new work process. I am honored to call Tonya a peer and colleague. She will be an asset to any team she joins." and "It is rare that you come across standout talent like Tonya. I had the pleasure of working with Tonya for three years at Superior Healthplan, she was the Team Lead on the team I managed. Professionalism, integrity, high work ethics and excellent communication skills are only a few of the qualities Tonya brought to the team and made it very successful. Tonya was instrumental in all the major accomplishments of the team, her demonstration of passion and excellence on any project or task is uncomparable. Tonya spearheaded the development and implementation of Work Processes to align with system upgrades and State and agencies regulatory requirement. She was proactive in developing a committee to create training manuals for new team members as a result of department reorganization. Seeing the need to improve communication with internal and external stakeholders, Tonya teamed with the IT team and developed a site on the share drive for her team. Project management, problem solving and communication skills are her foundational strengths. The team is confident in her ability to navigate them through the most challenging situations and I am always completely confident in her ability to represent in meetings or presentations in my absences. She is an amazing individual, while demonstrating unwavering commitment to her employer, Tonya is attending school to obtain her Master’s degree in Leadership. In additional to her exceptional skill set, Tonya is known to be fun and very easy to work with, I highly recommend Tonya as a professional and Leader you would be proud to have in your organization. "