• Curate custom proposals to drive event sales within the social and local market. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through venue booking system and other sources as assigned.• Sell, contract, plan, and service catering events; serve as the liaison between the group's contact and the hotel operational staff throughout the planning process.• Coordinate site visits, planning meetings, and appropriate… Show more • Curate custom proposals to drive event sales within the social and local market. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through venue booking system and other sources as assigned.• Sell, contract, plan, and service catering events; serve as the liaison between the group's contact and the hotel operational staff throughout the planning process.• Coordinate site visits, planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Show less

• Successfully managed a book of business over $4.2 million while focusing on client retention and providing exceptional service. • Served as direct point of contact and trusted advisor on industry trends, best practices, and process improvement opportunities.• Awarded for Exceeding Client Growth and Retention Goals by identifying value added service solutions, building brand loyalty, and engaging decision makers in the renewal process.• Collaborated cross-functionally with… Show more • Successfully managed a book of business over $4.2 million while focusing on client retention and providing exceptional service. • Served as direct point of contact and trusted advisor on industry trends, best practices, and process improvement opportunities.• Awarded for Exceeding Client Growth and Retention Goals by identifying value added service solutions, building brand loyalty, and engaging decision makers in the renewal process.• Collaborated cross-functionally with Implementation, Technology, and Processing teams while using voice of the customer to help drive product enhancements and business strategy.• Engaged in annual business reviews with stakeholders to understand client goals, develop strategic account plans, and proactively develop creative solutions to their unique problems. Show less

• Completed comprehensive investigations of federal employees and contractors.• Conducted interviews with subjects and source leads; Searched internet databases; Performed record review at educational and financial institutions, law enforcement agencies, military installations, employments, and courthouses. • Frequently worked out of state on Temporary Duty Assignment (TDY).• Exceptional quality resulted in being selected to perform INTEGRITY ASSURANCE INVESTIGATIONS.

• Completed comprehensive investigations of federal employees and contractors.• Independently managed day-to-day activities to complete high priority cases and meet deadlines.• Conducted in-depth interviews and record review to meet U.S. OPM contract requirements.• Compiled reports of investigation to comply with federal regulatory guidelines.

• Managed restaurant and event staff while booking and coordinating all on-site events.• Interviewed, selected, trained and scheduled 20+ front of house restaurant and event staff.• Developed staff training manuals and floor plans for newly opened restaurant and event space.• Worked to ensure safety and sanitary guidelines were consistently met.

• Responsible for overseeing daily operations of 358-seat restaurant and executing banquet and catering events occupying 12,200 s.f. of meeting space.• Carried out supervisory responsibilities in accordance with club policies and applicable laws.• Communicated consistently with members and staff to ensure exceptional service.• Conducted meetings prior to events to communicate pertinent changes and direct staff accordingly.

• Utilized 6,800 s.f. of meeting space while booking and coordinating all aspects of on-site events.• Negotiated contracts for meetings, wedding receptions, anniversaries, holiday events, birthday parties, bar/bat mitzvahs, corporate events and guest room blocks. • Worked closely with chef and banquet manager to ensure successful execution of all events.