Operations should always have strategic alignment and catapult growth…period.The level of complexity and always changing landscape of operations makes many leaders feel frustrated, anxious, and doubtful! After all, operations should always have alignment of strategy for flawless execution. I struggled with this concept early in my career and developed a framework that ensures operations are a well oiled machine that can exceed all expectations.I use my A.S.A (Always Stay Agile) Method - 1️⃣ Break it out – let’s face it, most operators have an inability to align and this is because they are not diving deep to understand what we are working with.. Unless the team understands a high level overview of the entire organization it’s impossible to get everyone on the same page.2️⃣ Run the questions – the art of asking the right questions is underrated which leaves the organization with Operational redundancy and inefficiencies. I question the hell out of everything because without this level of curiosity, we will never discover the processes that are impacting the bottom line.3️⃣ Let’s Own It – Engagement impacts every part of the organization, from operational efficiency to client retention and employee experience. If every stakeholder is not owning their domain of expertise , Houston…we have a problem.4️⃣ Don’t Lose Why - Here is the problem for most of us operators - our strength to execute flawlessly sets us up to fail when communicating the why and staying aligned to our North Star. Any stakeholder that asks why should be met with a simplistic, inspiring and engaging response.This is how I continually ensure operations is a well oiled machine because being 1 reactionary step behind will ensure clients run to our competitors, top-talent walks out the door and profit plummets.I love speaking with executives about how we can continue to strive for operational excellence that allows the brand to dominate in the market.Want to chat? Send me a DM!