Tonya Petrozzi Email & Phone Number

Birmingham, Michigan, Us

As an EOS Implementer, I help entrepreneurial organizations turn chaos into clarity to get more out of their businesses.

New York, Ny, Us

I’ve just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

In my private consulting business, I have supported an accounting and tax preparation firm, executive leadership firm, data center, and managed services company, as well as multiple small businesses. I prepared individual and corporate tax returns. I conducted ~100 personalized, interview-based 360 assessments diagnosing organizational leadership competencies. I also authored training for continuous feedback conversations, guiding strategic planning sessions. In part of another effort, I developed and executed an Executive Leadership Program, combating silos and increasing collaboration. I also created a formal sales process and audited weekly, measuring and increasing adoption. I efficiently yet thoroughly oversaw strategic planning, operations, talent development, and performance optimization. Lastly, I launched a quoting tool generating contracts for selected products, collaborating on product set development and creating new product SKUs.

Cedar Rapids, Iowa, Us

As the VP of Business Operations at Involta, I helped develop, manage, and execute organizational strategy. I oversaw the company OKRs and developed metrics and KPIs to monitor performance and identify and manage issues. I supported Board level activities such as reporting, new market development, and M&A due diligence. In this role, I also managed the process and PMO teams.

Cedar Rapids, Iowa, Us

During this seven-year employment, I develop and oversee the PMO with best practices, improved customer experiences, and streamlined the order-to-cash cycle. I also direct a staff of 11. In more specifics, I automated project plans based on product families, streamlining and reducing headcount. I also aligned project activity, business strategies, and investments based on current needs and budget constraints. I developed product process, improving vetting, awareness, and learning for streamlined service delivery. In addition, I updated and customized tools, escalating accuracy and efficiency and pushed continuous improvement. During this period, I oversaw a customer $35M provisioning portfolio, authored and executed the OKRs, prioritizing and measuring initiatives. In a few other measurables, I decreased time to bill from 91 to 64 days by leveraging PowerBI reporting to manage and prioritize resources. I also analyzed and adjusted the billing structure and billing agreements to bill faster. I slashed order-to-cash lifecycle ~20%, increasing revenue by a PM triage process, jeopardy code SLA requirements, and project audits, increasing efficiency and delivering services tied to monthly recurring billing. I audited processes, streamlined meetings 3%, consolidated tasks and automated provisioning functions, turning around a loss to a 28% profitability. Moreover, I spearheaded builds of two $62M data centers; liaised with the anchor tenant and oversaw the contractual customer requirements generating $2.8M annually for 10 years. Finally, I managed a $460K Hyper-V to VMWare migration of ~2,200 servers with minimal disruption, stabilizing the client environment and underpinning a 3-year $24M+ contract.

Cedar Rapids, Iowa, Us

Here, as Process Development Analyst and Project Manager, I conceived and executed the internal project management processes, employee/leadership roles, and documentation standards, integrating after an acquisition. I led the PMO as PM consultant, as part of the SMO; implemented best practices, standard documentation, and formal processes enhancing efficiency, quality customer experiences and executive visibility. I also evaluated business requirements and function; mapped processes and assessed current and available tools. I expertly coordinated with sales, engineering, service delivery, executives, and customers to author RFP responses for colocation, managed services, support, and greenfield data center builds for sales opportunities between $50K and $25M. Last, but not least, I led the requirements, selection, and implementation of three major tools, (Microsoft Dynamics, ServiceNow, and Congo), during the acquisition integration.

Administer the Incumbent Worker Training program, which awards training grants to businesses within the Trident region.Procure, award, execute and monitor compliance of all contracts related to the Trident One Stop Career System and the Trident Workforce Investment Board.

Charleston, Sc, Us

Bachelor Of Business Administration - Bba

Associate'S Degree, Arts

Degree