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Tonya Roberson Email & Phone Number
Property Complex Claims
at
AAA Auto Club Enterprises
1 work email found
@assurant.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Property Complex Claims
Location
Waco, Texas, United States
Company size
Who is Tonya Roberson? Overview
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Quick answer
Tonya Roberson is listed as Property Complex Claims at AAA Auto Club Enterprises, a company with 3367 employees, based in Waco, Texas, United States. AeroLeads shows a work email signal at assurant.com and a matched LinkedIn profile for Tonya Roberson.
Tonya Roberson previously worked as Water Mitigation Review Team Supervisor at Wardlaw Claims Service, Llc and Team Lead at Sedgwick. Tonya Roberson holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, Cum Laude from Tarleton State University.
Company email context
Email format at AAA Auto Club Enterprises
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{first}.{last}@assurant.com
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Profile bio
About Tonya Roberson
For nearly 20 years, I have been managing and leading property claims teams in the insurance industry, delivering quality and compliant claim resolutions for a variety of customers and scenarios. I have a Bachelor of Business Administration, an Associate's degree, and a State Farm Fire IA Certification in Policy and Estimatics. Most recently I successfully completed a short term project as a team lead at Sedgwick, where I oversaw a team of claim professionals in the CXP division, ensuring high customer satisfaction and exceeding expectations. I have extensive expertise in claims process and procedures, policy interpretation, and negotiation, especially for complex and litigated property claims in Florida and other states. I also have strong data analytics skills, which I use to generate business reports and identify root causes and solutions for claim issues. I am passionate about being a servant leader, a customer advocate, and a continuous learner. I am currently looking for new opportunities to leverage my skills and experience in the insurance industry.
Listed skills include Claims Management, Property And Casualty Insurance, Insurance, Claim, and 8 others.
Current workplace
Tonya Roberson's current company
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Aaa Auto Club Enterprises
5 roles
Tonya Roberson work experience
A career timeline built from the work history available for this profile.
Water Mitigation Review Team Supervisor
Current
Apr 2024 - Present
Team Lead
- Team lead in CXP Division.
- Successfully completed short term project.
- Led, supervised 8-12 desk adjusters handling Hurricane IAN supplement requests. Created, tracked, and implemented best practices Production Management tracker for improved adjuster experience of daily claim assignment.
- Reviewed and approved claims greater than desk adjuster authority to ensure responses and supplements are handled uniformly and per exacting Florida standards and within the client guidelines. Inspected files for.
- Developed and coached team members in anticipation of future growth and/or advancement within department/organization by setting date expectations around deliverable requirements on claim closures. Provided education.
- Proficient with Guidewire claim system.
Apr 2023 - Nov 2023
Field Staff Claim Manager
Laid off due to macroeconomic conditions; not performance related. Managed/led teams of 8 to 12 members through claim process investigation and resolution with wide variety of complexity ensuring high quality work products for the customer and advocated for the customer experience to exceed all expectations. Residential property claims expertise. Licensed.
May 2008 - Mar 2023
System Support Specialist
Delivered installation packages of hardware/software to new hire claim adjusters in claims department, leading to less downtime for department encountered by installation issues.Troubleshot system errors, corrected tables in databases supporting the claim software. Handled 90+ pending property claims month after month, ensuring timely closure and.
Nov 2002 - 2008
2 education records
Tonya Roberson education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, Cum Laude
Associate'S Degree, Business Administration And Management, General
FAQ
Frequently asked questions about Tonya Roberson
Quick answers generated from the profile data available on this page.
What company does Tonya Roberson work for?
Tonya Roberson works for AAA Auto Club Enterprises.
What is Tonya Roberson's role at AAA Auto Club Enterprises?
Tonya Roberson is listed as Property Complex Claims at AAA Auto Club Enterprises.
What is Tonya Roberson's email address?
AeroLeads has found 1 work email signal at @assurant.com for Tonya Roberson at AAA Auto Club Enterprises.
Where is Tonya Roberson based?
Tonya Roberson is based in Waco, Texas, United States while working with AAA Auto Club Enterprises.
What companies has Tonya Roberson worked for?
Tonya Roberson has worked for Aaa Auto Club Enterprises, Wardlaw Claims Service, Llc, Sedgwick, and Assurant.
How can I contact Tonya Roberson?
You can use AeroLeads to view verified contact signals for Tonya Roberson at AAA Auto Club Enterprises, including work email, phone, and LinkedIn data when available.
What schools did Tonya Roberson attend?
Tonya Roberson holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, Cum Laude from Tarleton State University.
What skills is Tonya Roberson known for?
Tonya Roberson is listed with skills including Claims Management, Property And Casualty Insurance, Insurance, Claim, Liability, General Insurance, Property Damage, and Subrogation.
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