Serve as an advisor (college coach) for a caselaod of KIPP Texas alumni enrolled in postsecondary education.Collaborate with the team and other stakeholders at local colleges and universities to foster relationships to secure direct connections and resources for students to guide them and ensure postsecondary success.Assist students with postsecondary enrollment or transfer, orientations, financial aid verification, and ensure student registration.Assist alumni in applying for scholarships, college applications, internships and jobs, ans write effective recommendations for students.Advise students on college and career pathways and coach students on success skills, such as self-advocacy, problem-solving, interviewing and networking.Connect with local partners and resources to develop and deliver college persistence and success programming.Coach alumni to connect with on-campus support services and foster self-advocacy.Update and Maintain the alumni database in Salesforce to include tracking and maintaining records of students, advising meetings, benchmarks, VOE’s for annual reporting and program evaluation.Support KIPP Forward programming and events with project management planning to engage the alumni in the career readiness programs, soliciting interships and prepping alumni for internships.

Partnered with HR team to outline and define position requirements in accordance with company needs.Served as recruitment subject matter expert and recruited top talent to maximize profitability.Worked closely with hiring managers to understand their business, identifying recruitment strategies and providing recruitment and workforce planning services to meet the needs to hire talented and diverse candidates.Built and maintained strong relationships with hiring managers, understanding their staffing needs, and collaborating to develop effective recruitment strategies.Completed sourcing of candidates, interview and submit recommendations for hire to Senior level management with use of recruiting tools Taleo (ATS) and Workday.Presented top-notch candidates to hiring managers and facilitated interview processes. Ensured a positive applicant and hiring manager experience throughout the hiring process which included timely application follow up, interview status, and candidate dispositioning.Conducted thorough candidate assessment to evaluate skills, qualifications and cultural fit.

Focused on project management for content platforms for Fiber/ Mobility. Review training needs & develop strategies for distribution delivery as well as deliver high-level sales initiatives. Liaison between Comms and COE Mobility.

• Developed and implemented a curriculum for a grant-funded technical certification program, which included admissions, orientation, academic coaching, and career placement, leading to successful job placement for participants.• Coordinated comprehensive student services by collaborating with multiple departments to facilitate a seamless transition and enhance student success.• Directed the Student Ambassadors program, enhancing the campus visit experience for prospective students through effective management of tours and ambassador activities.• Developed and implemented a curriculum for the DOL Job Corps Scholars grant program, encompassing admissions, orientation, academic coaching, and career placement, enhancing student readiness for technical certification completion.• Managed the program's monthly grant reporting to the Department of Labor, ensuring accurate tracking of student progress and maintenance of essential program databases.• Fostered relationships with community partners to secure resources and opportunities for students, facilitating successful transitions into the workforce post-certification.• Key driver alongside the Director of Recruiting to plan, implement, and evaluateactivities and programs to attract prospective students to the college• Facilitate registration events, new student orientations, and manage the studentambassadors' program• Delivered presentations to interested groups and answered wide-ranging questionsabout available offerings.• Represented organization at industry conferences by manning booths and givingpolished presentations.• Represented Lee College at local area high schools and community events for recruiting purposes, attended college fairs, job fairs and conducted presentations as well as assisted with college application days and FAFSA nights.

Advise prospective, new and returning students of financial aid opportunities andrequirements. In collaboration with the Customer Service Coordinator ensure thecampus Financial Aid Offices are operating efficiently, delivering excellent customerservice, and increased customer satisfaction and student success.Provide quality customer service to students and families.Comply with all FERPA regulations.Provide students with accurate information regarding the financial aid application andaward process.Adhere to all job expectations and customer service plan requirements.Attend all mandatory trainings, meetings and request additional assistance whenneeded. Trainings may include, but are not limited to, traveling to various HCC locationsincluding the District Office for extended lengths of time.Stay abreast of regulatory changes and ensure the information provided to students isaccurate and up-to-date.Assist students and their families in a timely and professional manner.Ensure students feel welcome in the Financial Aid Office and are treated with thehighest level of respect, professionalism, and integrity.Assist parents and students with the financial aid application process and addressquestions or concerns, using various communication methods Attend and provide Financial Aid information at HCC college events, high schoolworkshops and other external community events and assist students, parents andcommunity members with the financial aid process. This includes evening and weekend events

● Responsible for the day-to-day operations, coaching and development of representatives’ team whose primary function is to provide high quality customer service by responding to both in person and telephone inquiries, investigating requests and resolving problems; Directly managed, developed, motivated and trained a staff of 6-10 student services call center specialists.● Manage the staff and assistants to deliver a one-stop shop service at BRCC for admissions, advising, financial aid, and enrollment services records. ● Facilitated the flow of peak registration times and worked on hand with advising, career center and public safety in co-ordinance with student services to provide the most effective customer service for students.● Established department goals, objectives and strategies; develop and implement programs and services to accomplish goals and improve Student Service Center operations.● Designed training programs to better provide exceptional customer care, monthly reports, and quarterly meetings as well as employee evaluations● Create and implement communication plans for student services in regard to financial aid deadline dates, first days of class, Chancellor’s Welcome, and other departmental communication messages● Served as a campaign representative for the BRCC Foundation Fundraiser and responsible for promoting the campaign via social media platforms as well as e-mail and face-to face to assist with generating scholarships for students● Utilize e-recruitment system to generate prospective students as well as represent the college at local high school recruiting events and local college fairs and community events.

Established purchase orders and other contractual obligations• Negotiate terms of relationships for specific products• Analyzed market for assigned commodities for potential changes to cost and availability• Collaborated with procurement team to enhance overall supplier performance• Executed plans with suppliers to achieve inventory reduction targets Process Invoices via shipping and receiving

• Established purchase orders and other contractual obligations• Negotiate terms of relationships for specific products• Analyzed market for assigned commodities for potential changes to cost and availability• Collaborated with procurement team to enhance overall supplier performance• Executed plans with suppliers to achieve inventory reduction targets

• Worked in the LaMarque school district as a substitute teacher providing teaching skills to all grades and age levels from Elementary through High School.• Mentored High School students

• Initiated enhancement in the procurement process• Decreased procurement costs• Administered quotes and costing information for new product introductions• Developed purchase requisitions and kept a tract of purchases until complete• Collaborated with finance personnel to integrate program performance• Advised and applied corrective actions

• Arranged all public events for foundation• Registered and selected candidates for STEM Science Camp• Planned and coordinated camp events and field trips• Assisted in classroom instruction, and chaperoned field trips• Managed administrative functions for Annual Foundation Gala• Call management liaison for all communication for C.E.O. and Foundation• Collected and recorded Gala donations

• Allocated and maintained funds for Space Shuttle Resource Management Office• Reported daily and weekly deliverables to appropriate NASA Customer• Established and tracked department checkbook via excel management