Tonya Schiffner Email & Phone Number

I am a skilled and reliable insurance clerk with over 4 years of experience in the education sector and an associate degree in medical administration. I have a strong knowledge of health insurance and benefits, and I am proficient in payroll and auditing tasks. I work at Katy ISD, where I provide quality service to the staff and students of the district.As part of my role, I manage payroll for all hourly non-campus staff, calculate and input necessary collections and refunds, and perform annual and quarterly audits of various voluntary benefits plans. I also assist with the open enrollment platform testing, process incoming insurance payments, and disseminate information regarding the summer direct bill program. I use my administration, written communication, and phone etiquette skills to ensure accuracy, efficiency, and customer satisfaction. I enjoy working in a collaborative and supportive team environment, and I am always eager to learn new skills and take on new challenges.