Tonya Sumner Email and Phone Number

I’ve led an engineering team of eight in supporting a critical production platform valued at $90M, serving 300 clients. My role focuses on strategic roadmap creation, technical requirement gathering, and managing cross-functional initiatives to ensure high-quality platform performance. I also develop resource plans, oversee quality control, and prioritize client requests, keeping productivity metrics high and teams aligned.Some of my key achievements include: * Directed an AWS migration, transitioning 15K weekly jobs with zero downtime, boosting platform speed by 68%, saving 580 processing hours weekly, and retiring 75 on-premises systems.* Overhauled security operations of the production platform, establishing no-trust protocols and a structured access management system on an aggressive timeline.* Slashed after-hours support calls by 50% through targeted platform improvements and disaster recovery planning.* Built a quality assurance department and implemented an Agile SDLC, introducing data contracts and enhancing platform quality.* Launched a platform training program, providing recordings, documentation, and exercises that successfully onboarded 10 new team members.* Guided two engineers, advancing one to Lead Software Engineer and another to Senior Software Engineer, fostering in-house leadership.* Promoted women-in-tech initiatives within Gracenote, organizing technical presentations and subgroup events to support diversity and inclusion.

I supervised a team of 6-12 engineers to support a high-value production platform for 250 clients, introducing Agile methodologies as a Scrum master to improve platform maintenance and upgrades. I collaborated across teams to gather technical requirements, maintained strong client relationships, and ensured that engineering efforts aligned with business goals and timelines.Here are some of my noteworthy accomplishments: * Led a successful database migration from Sybase to Postgres, achieving a 90% success rate and a 10% improvement in platform performance with zero unplanned downtime.* Facilitated client RFPs and onboarded new customers, consistently meeting migration deadlines and delivering on requirements.* Improved team quality metrics by 10% annually through targeted quality initiatives and continuous improvement programs.* Guided my team through an organizational transition during company acquisition, preserving platform continuity and client trust.

I directed a team of 6-12 engineers responsible for developing and supporting internal applications for a $90M production platform, serving 200 clients. I oversaw technical requirement gathering, quality control, and productivity metrics to align with internal business needs and client requests, ensuring smooth departmental operations and service delivery.* Developed two standard product suites with complete ASCII and XML solutions, integrating full documentation and rigorous quality control measures.* Coordinated platform disaster recovery planning and testing, establishing comprehensive failover procedures across engineering teams.* Directed a smooth office relocation project, managing desktop setup and network infrastructure testing to ensure seamless operations in the new location.