AeroLeads people directory · profile
Tonya Webster Email & Phone Number
Transformative Operations & Technology Leader | Fortune 30 Executive | Government Official & Policy Maker | iChampion of Change
at
CertaPro Painters of Alpharetta & Kennesaw
1 work email found
@comcast.com
2 phones found area 800 and 781
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Transformative Operations & Technology Leader | Fortune 30 Executive | Government Official & Policy Maker | iChampion of Change
Location
Albany, New York, United States
Company size
Who is Tonya Webster? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Tonya Webster is listed as Transformative Operations & Technology Leader | Fortune 30 Executive | Government Official & Policy Maker | iChampion of Change at CertaPro Painters of Alpharetta & Kennesaw, a company with 2 employees, based in Albany, New York, United States. AeroLeads shows a work email signal at comcast.com, phone signal with area code 800, 781, and a matched LinkedIn profile for Tonya Webster.
Tonya Webster previously worked as Chief Customer Experience Officer, Office of the Governor at New York State Executive Chamber and Senior Vice President Service Operations at Blue Cross Blue Shield Of Massachusetts. Tonya Webster holds Executive Education from The Wharton School.
Company email context
Email format at CertaPro Painters of Alpharetta & Kennesaw
This section adds company-level context without repeating Tonya Webster's masked contact details.
{first}_{last}@comcast.com
86% confidence
AeroLeads found 1 current-domain work email signal for Tonya Webster. Compare company email patterns before reaching out.
Profile bio
About Tonya Webster
Meet Tonya, a dynamic operations and technology expert currently serving in a pivotal role as the nation’s first Governor appointed Chief Customer Experience Officer for the state of New York. Partnering with state agencies and authorities, she is dedicated to enhancing essential government services for New Yorkers. Before stepping into public service, Tonya held senior leadership positions with Fortune 100 companies, where she spearheaded global teams and drove impactful transformations across diverse industries, including insurance, healthcare, telecommunications, media, technology, and financial services.With a proven track record of success, Tonya is committed to leveraging her expertise to create meaningful change in both the private and public sectors. Focus: Operational Excellence | Big Data | Technology Innovation | Transformation
Listed skills include Leadership, Crm, Strategy, Vendor Management, and 41 others.
Current workplace
Tonya Webster's current company
Company context helps verify the profile and gives searchers a useful next step.
Certapro Painters Of Alpharetta & Kennesaw
9 roles
Tonya Webster work experience
A career timeline built from the work history available for this profile.
Chief Customer Experience Officer, Office Of The Governor
Current- In her role as the nation's first Governor appointed Chief Customer Experience (CX) Officer, Tonya leads the NYS’s CX strategy, collaborating with over 100 state agencies and authorities to enhance service delivery.
- Closing enrollment gaps in state programs
- Streamlining processes to reduce the tax burden for New Yorkers
- Enhancing digital experiences through innovative technology
- Building trust in government services via consistent and reliable deliveryFocus: Complex Service Delivery | State& Federal Government | User Experience | Strategy | Data & Analtyics | Relationship Building | Policy Maker
Sep 2023 - Present
Senior Vice President Service Operations
As former Chief Customer Experience Officer for the plan, I was appointed to lead service center operations overseeing all components, including Call Center, Appeals & Grievance, Account Services, Federal Government Programs, Escalations, and Shared Services for 3M members, employers/brokers, and clinical providers.Focus: Risk Management | Performance.
Jun 2020 - Jun 2023
Vice President, Customer Experience
Business leader appointed to drive the strategy and end-to-end experience for Comcast South. This included managing process improvements and service delivery across various organizations within Comcast to include the retail store locations, in-home technician visits, call center operations, vendor partners, and inside sales.Focus: Business Unit Start-Up |.
Mar 2015 - Dec 2019
Senior Vice President, Customer & Digital Experience
Customer experience transformation leader for CitiCards B2B, B2C, and local/state/federal government client base. Led customer experience redesign efforts for digital omni-channels inititaives with specific emphasis on digital engagement and mobile applications.Focus: Big Data Analytics | Vendor Management | Risk & Audit | Performance Management | AI &.
Jun 2012 - Mar 2015
Head Of Global Customer Care
Provided senior leadership for 700+ Technical Support Engineers and global data center locations to create and deliver next generation technology, hosting, and cloud-based solutions for B2B customers. Focus: Technology Infrastructure | Engineering | Business Development | Start-Ups | Product Management | Scalability | Cross-Functional Integration
Mar 2011 - Jun 2012
Senior Manager Account Service
Assigned to lead Account Management sales support group that included 22 field sales divisions and a multi-million dollar client portfolio. Responsible for quality control, call center performance, sales support, and product performance metrics.
Sep 2006 - Mar 2011
Manager, Operations
Managed global call center employees to support the ExxonMobil and Walmart credit card portfolio, which included Tier 3 help desk, business analytics, vendor management, process improvement, quality assurance, and executive communication teams.
Jul 2004 - Sep 2006
P&C Claims Adjuster & Member Experience Roles
A member of the CEO office responsible for member experience analytics across USAA’s seven companies. Insights drove project funding and business initiatives to improve member satisfaction for the enterprise.
Jul 1997 - May 2004
4 education records
Tonya Webster education
Executive Education
The Wharton School
Executive Education
Kellogg Executive Education
Master Of Business Administration - Mba, Finance
Our Lady Of The Lake University
Bachelor Of Arts - Ba, Human Biology - Ids
The University Of Texas At San Antonio
FAQ
Frequently asked questions about Tonya Webster
Quick answers generated from the profile data available on this page.
What company does Tonya Webster work for?
Tonya Webster works for CertaPro Painters of Alpharetta & Kennesaw.
What is Tonya Webster's role at CertaPro Painters of Alpharetta & Kennesaw?
Tonya Webster is listed as Transformative Operations & Technology Leader | Fortune 30 Executive | Government Official & Policy Maker | iChampion of Change at CertaPro Painters of Alpharetta & Kennesaw.
What is Tonya Webster's email address?
AeroLeads has found 1 work email signal at @comcast.com for Tonya Webster at CertaPro Painters of Alpharetta & Kennesaw.
What is Tonya Webster's phone number?
AeroLeads has found 2 phone signal(s) with area code 800, 781 for Tonya Webster at CertaPro Painters of Alpharetta & Kennesaw.
Where is Tonya Webster based?
Tonya Webster is based in Albany, New York, United States while working with CertaPro Painters of Alpharetta & Kennesaw.
What companies has Tonya Webster worked for?
Tonya Webster has worked for Certapro Painters Of Alpharetta & Kennesaw, New York State Executive Chamber, Blue Cross Blue Shield Of Massachusetts, Comcast Nbcuniversal, and Citigroup.
How can I contact Tonya Webster?
You can use AeroLeads to view verified contact signals for Tonya Webster at CertaPro Painters of Alpharetta & Kennesaw, including work email, phone, and LinkedIn data when available.
What schools did Tonya Webster attend?
Tonya Webster holds Executive Education from The Wharton School.
What skills is Tonya Webster known for?
Tonya Webster is listed with skills including Leadership, Crm, Strategy, Vendor Management, Management, Cross Functional Team Leadership, Process Improvement, and Account Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial