Anthony Acquah Email and Phone Number
Anthony Acquah personal email
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Service Delivery and IT Technical Support Professional
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Support AssociateSmg - Service Management Group Jun 2023 - Present -
Customer Applications Support Engineer (Remote)Trilogy Aug 2018 - May 2022Application Support within the Central Support Delivery unit for multiple products (both SaaS and on-premise deployed) in the ESW portfolio. -
It Service Delivery And Governance OfficerSurfline Communications Apr 2015 - Nov 2017Ghana•Formulation of IT policies and SOPs covering use of company's information assets•Measurement and tracking of Partner SLAs & KPIs•Project management function for the delivery of IT Projects•End to end coordination through life cycle of new product releases •Coordinating requests for bug fixes and enhancements of Surfline BSS/OSS IT sytems •User acceptance testing and closure after system integration of deliveries -
Enterprise Network EngineerSurfline Communications Jun 2014 - Apr 2015Ghana•Provide advanced support to Enterprise Clients of the Surfline 4G LTE network.•Resolve network complaints received from Customer care Back office•Acceptance and onboarding of new Enterprise Clients•Continuous Maintenance of Surfline 4G network on ALcatel-Lucent Equipment including fault management, performance monitoring, KPI and SLA monitoring
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Transmission Support EngineerEricsson Nov 2011 - Jun 2014GhanaMaintenance and fault resolution of Transmission issues in the Airtel Ghana Network including: routing configuration, backups and software upgrades, preventive maintenance and provision of Field Support -
Transmission EngineerInfratech Ghana Limited Nov 2008 - Oct 2011Ghana
Anthony Acquah Skills
Anthony Acquah Education Details
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Business Administration -
Computer Engineering -
Prempeh CollegeGhana
Frequently Asked Questions about Anthony Acquah
What company does Anthony Acquah work for?
Anthony Acquah works for Smg - Service Management Group
What is Anthony Acquah's role at the current company?
Anthony Acquah's current role is Technical Support and IT Service Delivery.
What is Anthony Acquah's email address?
Anthony Acquah's email address is pr****@****hoo.com
What schools did Anthony Acquah attend?
Anthony Acquah attended University Of South Wales, Kwame Nkrumah' University Of Science And Technology, Kumasi, Prempeh College.
What are some of Anthony Acquah's interests?
Anthony Acquah has interest in Social Services, Children, Economic Empowerment, Education, Environment, Poverty Alleviation, Health.
What skills is Anthony Acquah known for?
Anthony Acquah has skills like It Service Delivery, Telecommunications, Lte, Ip, Transmission, Microwave, Troubleshooting.
Who are Anthony Acquah's colleagues?
Anthony Acquah's colleagues are Mathew Tuttle, Holley Breitling, Edy Dórea, Idi Astrid, John Delancey, Salehin Haque, Olanrewaju Bankole.
Not the Anthony Acquah you were looking for?
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Anthony Acquah
Attends University Of Mines And Technology, Tarkwaelectrical And Electronics Engineering Student Expect In House WiringTarkwa -
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