Tonya J. Long Email & Phone Number

California, United States

Massed Compute is an Nvidia Preferred Cloud Service Provider delivering high-performance, scalable cloud GPU-as-a-Service solutions. The Artificial Intelligence market is forecasting an annual growth rate of 28.46% CAGR (2024-2030), with a market volume of $826.7B by 2030. Massed Compute is enabling that growth, providing infrastructure ease of deployment.

• Deliver AI Strategy and Solutions focused on AI Adaptation, Corporate Governance, Operations, Product, and People organizations.
• Recommend and Broker AI resources to help companies move more effectively and at lower costs (including highly-flexible cloud GPUs, top leadership talent, and innovative tools to advance AI strategies).
• Author of "AI and the New Oz: Leadership's Journey to the Future of Work," released July 2023 and ranked #1 New Release in 7 Amazon categories.
• Speaker on Artificial Intelligence in the workplace, delivering a range of live keynotes, panels and podcasts in the areas of AI adaptation, corporate and organizational alignment with AI priorities, and regulatory and.

San Francisco, CA, US

Starchild Music is enabling a future where music doesn't merely play—it performs. Starchild Music has developed CLARA (an acronym for CLassification And Re-Arrangement), the computational backbone of Starchild Music's offerings. CLARA is an advanced audio engine designed to evolve the music listening experience from passive to interactive and adaptive by.

Novarus Technologies—where innovation meets necessity—is at the crossroads of health tech and sustainable development. We are on a relentless quest to innovate and transform how basic necessities are accessed and sustained in underserved populations.Novarus designs simple yet powerful solutions to some of the world’s most pressing challenges, including.

London, GB

More than 80% of the workforce handles complex and dynamic processes from roles that are not tied to an office or a computer. Stealth delivers a customizable co-pilot for the renewable energy sector to enable front-line workers to be more effective by making data, information, workflows and knowledge more straightforward to access. Our Apollo platform puts.

• Consultancy delivering fractional CxO services, transformation project design + leadership, and executive coaching.
• Identified strategy for post-acquisition organizational design and key leadership changes for winning $3.4B private equity bid of online community platform.
• Accelerated product release velocity 2X for Security FinTech by leading 8 cross-functional teams (65 leaders) focused on product lifecycle, accountability, and repeatable process execution.
• Supported transformation strategy at 11,000-employee tech company by facilitating new Products division org structure led by Chief Strategy Officer and BU-specific Chief Technology Officers.
• Enabled Board-level leadership investment discussions for $6B public company by preparing BoD Executive Talent Review of 175 executives.

• Executive interim placement firm augmenting leadership gaps with top-tier talent. Private; 45 contract executives.
• Founded company with full B2B capabilities, risk management, CRM/Ops, digital platforms, branding, biz dev, thought leadership, and recruiting.
• Curated national talent portfolio across 9 corporate functional areas.
• Certified as a woman-owned business (WBENC) and listed on federal contracting platforms just 6 months after corporate organization.
• Recognized as a “Bold Move” by CHIEF women’s executive network within 45 days of launch announcement.

San Jose, CA, US

• MarTech SaaS company delivering marketing workflow, analytics, and client reporting dashboards. Inc. 5000’s “Fastest Growing Company in Silicon Valley” in 2017. Private; grew from 85 to 235 employees in 15 months via.
• Secured $10M funding earmarked for acquisitions and growth by transforming leadership story regarding operating maturity and hiring capabilities.
• Grew portfolio with 10 new products and 145 team members by onboarding technology and talent via M&A.
• Expanded headcount 3X across 5 continents and 12 countries; recruited/onboarded 3 C-Suite executives in 4 months.
• Reduced OpEx $390K, doubled medical plans, and expanded talent development by introducing PEO model.

Cambridge, MA, US

• $2.5B; 8,000 employees and 240,000 servers in 130 countries. Content delivery network, security, and cloud service provider powers 3 trillion daily online interactions plus media delivery of the world’s largest.
• Leveraged responsibilities for Program Management Office and product operations to unlock $148M in annual product introduction efficiencies while optimizing $1B product-led organization via 20-person team.
• Drove 155% increase in stock value within 36 months after implementing key operational improvements. o Generated 3X more product releases (24 vs. 8) and 2X more features (58 vs. 10) with no resource increase. o.
• Doubled Akamai Women’s ERG from 200 to 400 members by focusing on career advancement and networking.

Morristown, New Jersey, US

• $5B; 14,000 employees in 54 countries. Contact center, unified communications, endpoints, networking, and video.
• Optimized $2.8B Products organization by centralizing operations resources and assets across 5 business units to build 154-person team focused on velocity and delivery consistency. o Eliminated $42.8M OpEx in staffing.
• Transitioned product portfolio from legacy on-prem to SaaS model and managed transition in commercial Quote-to-Cash tools for worldwide direct and channel sales platforms (currently 53% subscription/cloud revenue).
• Supported market demand for cloud-enabled products by evaluating and integrating 5 significant product acquisitions; onboarded ~700 new employees from India, Israel, and Canada.
• Created early product advocacy via field trial programs by implementing 1,000 beta customers and onboarding 8,000 internal alpha users.

Boulder, Colorado, US

• Led corporate program across all company functions to ensure commercial success and referenceability of critical new product launch. Aspect delivered mission-critical contact center technologies, including ACD.
• Secured critical new product launch with 10 implementations in 5 months and established successful baseline for next 230 sales by requiring pre-sale risk reviews, optimizing early implementations with higher-skilled.
• Optimized learnings from product launch by acquiring corporate funding for specific “ease of doing business” initiatives: product enhancement requests, product quotations, maintenance delivery contracts and renewals.
• Improved Net Promoter Score 10% by delivering customer experience programs that substantially improved ease of doing business and by promoting visibility of highest priority escalations with senior leadership.
• Cut $8.4M OpEx by launching new R&D Center of Excellence in Galway (Ireland) and then optimizing US R&D hiring plan, reducing R&D lab footprint by 8,200sf (20% total), and centralizing $12M global budgets for.

Boulder, Colorado, US

• Responsible for Asia-Pacific Technical Support teams, with contact centers in Bangalore (India) and Dalian (China) and remote field engineers in 6 countries. Promoted to Senior Director with responsibilities for.
• Expanded APAC language capabilities (Mandarin, Japanese, Korean, and Russian); increased APAC NPS scores 12% by launching greenfield Center of Excellence in Dalian, China to provide Support and Sustaining Engineering.
• Improved first-day resolution 400% and reduced customer hold times 76% in first 90 days by implementing new leadership coaching models utilizing available team and individual metrics.

Boulder, Colorado, US

• Responsible for consolidating 3 companies’ legacy business applications (post-merger) for 30 global 24x7 Support teams and Sustaining Engineering and Quality organizations, Support Readiness, Support Lab Operations.
• Consolidated three legacy Support organizations post-merger, including 30 global teams and technical infrastructure serving 11,000 customer install base systems with $200M annual maintenance renewals.

Boulder, Colorado, US

• Responsible for product training and business operations of $9M annual training P&L delivering classroom and onsite deliveries of 100 technical courses. 20-person team via 4 direct reports, plus 70 shared delivery.
• Increased profitability 48% by developing new offerings (mandatory training attach with product, bespoke training, bulk ClassPass) and implementing intra-departmental revenue-share and cross-charges.
• Sold $2.6M bespoke services by partnering with Sales to create comprehensive custom training plans for Walmart, HSBC, Social Security Administration, Daimler-Chrysler, and Royal Bank of Scotland.

Master Of Public Administration - Mpa, Public Policy

Bachelor Of Science - Bs, Political Science