Tony Amado Email & Phone Number

Morges, Vd, Ch

Etoy

Geneva, Switzerland

Distribution of the Rapidmooc solution for Suisse Romande Switzerland. Rapidmooc is an all-in-one and ready-to-use video studio that lets anyone make professional quality videos in minutes. With Rapidmooc you can easily create videos for corporate and education.Key clients: - AXA- A global luxury watch brand- Jaeger-LeCoultre- L’ORÉAL Suisse- L'OCCITANE international (Suisse) SA- Losinger Marazzi SA- HEFP (Haute école fédérale en formation professionnelle)- Haute école pédagogique du Valais (HEPVS)- Haute école pédagogique de Thurgovie (PHTG) - HEIG-VD- Syrma SA- A state institution in the Canton of Vaud

Région De Lausanne, Suisse

- eCommerce Website of trendy accessories for smartphones and tablets.- Marketing Management: publicity using the social network and other traditional methods, control of the advertising ROI with Google Analytics.- Supply Management (manage products, control of shipping costs, maintenance of stock, forecasting the future trend accessories).- Website development using the Magento technology (PHP & HTML), backup the database (MySQL), debugging errors, updating data, implementing new features and secure payments.

Tolochenaz, Suisse

Main activities: - Sales of technology products (hardware and software) - Management of customer portfolio and price negotiation - Development of the business of resellers in Suisse Romande - Improvement of marketing solutions for Microsoft products in Suisse Romande- Used to manage and follow over 350 client portfolios (ERP/CRM)- Management and monitoring of the RMA requests

- Take responsibility for Europe (Switzerland, France, UK, Netherland, Czech Republic, Italy & Germany) and USA users support 1st and 2nd level, following the best practices defined with the Help Desk team. - Coordinate and follow the incident management processes.- Setup, configuration, migration and maintenance of computer equipment.

Nyon, Switzerland

Ensure the smooth running of the Park Management; Delivery and maintenance of all IT hardware of UEFA; Technical support to the users of UEFA, UMET and EURO 2008; Analyse incidents and provide quick and accurate solutions.Main activities:Service Desk:- User support, 1st and 2nd level, with the Microsoft environment, on-site and at distance- Migration of approximately 500 computers- Documentation and updating procedures- Testing and implementation of new products Hardware:- Configuration and customisation of mobile phones- Configuration and setup of laptops, desktops and devices- Setup of Microsoft Operating Systems and UEFA's corporate software- Maintenance and repairs- Replacement of defective materials and preparation for new purchases Asset Management:- Participation in the implementation of the SWISSCOM e-Order platform. Beta tester of the platform- Park Management spokesman at the meetings in preparation for the EURO 2008- Responsible for the inventory of the computer equipment necessary for the EURO 2008- Forecasts and orders for the IT equipment for UEFA and/or EUR0 2008- Organisation of the delivery of equipment in the stadiums in Switzerland and Austria- Orders for SIM cards for mobile phones- Inventory and allocation of asset tags- Reception and control of merchandise- Control and maintenance of stock

Région De Lausanne, Suisse

Establishing multimedia training content in e-learning for customers. Internal IT needs, including user support.Technical support:- User support, 1st and 2nd level, with the Microsoft environment, on-site and at distance- Installation of DELL desktops and laptops- Trainer on Adobe Captivate 2 products and MindOnSite tools- Translation of software interfaces into Portuguese Multimedia:- Creation of training templates with MOS style editor (CSS)- Simulation of many applications with Adobe Captivate 2- Content creation (courses, exercises and evaluation) with MOS content editor- Image processing: retouch, compression / decompression- Realisation of product sheets with Publisher- Creation of sound files with the web tool AcapelaTranslation services:Translation of the e-learning interfaces into PortugueseProjects undertaken, related to the implementation of e-learning solutions: - UNHCR (Protection Induction Programme - French, English, Espanish, Russian and Arabic) - MEDTRONIC (EHS - Health, Security, Environment - French and English) - GENILEM (Create my business) - GBPG (Management and financial markets) - Others: UBP / ABB / SFR

Informatique Et Télécommunications

Selling Skills And Sales Operations, General Sales, Merchandising And Related Marketing Operations

Acquire a full understanding of the sales process and its main tools to successfully face the demands of careers in sales to the external.

Computer/ Administration And Management

Trainee in Service Desk Department - Practical training to install, deploy system images, configuring system images, managing applications.

Education record

To manage a project of Outsourcing Business Process (BPO) related to the implementation of the computer infrastructure in the Swiss IT.

Computer Systems Networking

Acquire the Best Practices and develop the skills of the installation of Microsoft Windows SBS 2003 in a SME, administration.

Electrotechnique, Informatique