• Liaison between Sales and Operations supporting successful branch of 20 plus loan officers • Responsible for analyzing files for completeness and accuracy including: credit; employment/income, asset, and collateral review for submission to processing and outside Broker lenders for a variety of loan types including FHA, VA, Conventional, Bond, Foreign National, FHA 203k, Non-Conforming loans

Processing Conventional, FHA, VA, and 203k loans

Responsible for performing a variety of loan documentation duties on FHA, VA, Conventional and Bond loans, using comprehensive knowledge of policies and procedures for FHA, VA, Conventional and Bond loan products. Functions include: assigning new loans to processors; processing; closing and compliance; interpreting policies while analyzing applicant information, property and documentation; ordering all required verifications, documentation and subsequent follow ups. Under minimal supervision from manager, main point of contact on file supporting customers, title companies, multiple loan officers, sales managers, and branch managers by ensuring and validating the operational integrity of loan materials being submitted for processing. Makes sound business decisions based on credit risk policy and procedures. Performs high volume, time sensitive tasks related to the loan documentation process (processing, closing, funding, etc.) which includes researching and problem solving to ensure loan packages and flow of information comply with customer loyalty, quality and timeliness standards through close of the loan.Subject Matter Expert for new paperless processing system CORE

Assigned and monitored work to 19 subordinates. Performed the administrative and human resource management functions relative to the staff supervised. Established guidelines and performance expectations for staff members; provided feedback and periodically evaluated employee performance. Provided instruction, counsel, and/or training to staff members. Recommended or approved selections to projects appropriate to the selection authority delegated. Effected disciplinary measures as appropriate to the authority delegated in this area. Performed tasks related to the administrative management of an organization. This included activities such as interpreting administrative policies, developing and implementing organizational policies, defining administrative requirements, and/or providing advice to management on related issues.

Monitored, influenced and reported the productivity of 20 processors with a $300 million per month pipeline. Corresponded with and trained processors, closers, loan officers, and brokers. Prepared initial loan compliance disclosures. Gathered and analyzed underwriting and closing conditions for Conventional, niche and sub-prime loans. Coordinated, prepared and analyzed closing and post-closing documents. Identified, analyzed and researched loans for quality control/risk assessment.

Designed and set graphics and type for print materials such as flyers, brochures, postcards, and mailing pieces. Organized and distributed digital files. Corresponded with customers (Main clientele were realtors)

• Underwrote Conventional, nonconforming, and niche products. Gathered, cleared, and coordinated underwriting and closing details. Locked in interest rates. Communicated with mortgage brokers and loan officers.

Supervised wholesale operations with a $10 million per month pipeline. Underwrote Conventional, nonconforming, and niche products. Collected, cleared, and integrated underwriting, closing, and final loan details and processed post closing funds. Serviced realtors, mortgage brokers, and retail customers.