Tonya Cook Email and Phone Number
I’m an accomplished, multi-faceted healthcare executive with an entrepreneurial mindset and extensive experience in developing and implementing transformational strategies that drive revenue, enhance financial performance, and enable organizational growth. I leverage a robust and rare blend of clinical, financial, and operational experience to see the big picture, provide key analytical insights, and develop innovative solutions to complex organizational challenges.I cultivate trusted business partnerships and stakeholder relationships at all levels with a focus on C-Suite communication. As an influential, visionary leader, I build high-performing, empowered teams driven to achieve the organization’s goals and objectives. Proven history of turning around underperforming programs, retaining clients, growing lives managed, cross selling product, and course-correcting critical projects. I’ve added over $150M in new business from previously underperforming clients.I successfully implemented strategic initiatives across multiple regional and enterprise health systems totaling more than 55 hospitals sites with national reach. CRM Superuser with SQL query skills used to create custom reporting and data visualization dashboards. VBC clients achieved significant improvement on quality metrics and 100% compliance.Core Competencies:Lean Six Sigma Black BeltStrategic AlignmentOperational SuccessRevenue Generating Provider RelationshipsValue Based Solutions (VBS)Program Development & LeadershipC-Suite Presentations & Public SpeakingRisk Analysis & AnalyticsTeam Building & LeadershipMentoring & CoachingACO & Managed Care HCP LAN & APM FrameworkP&L OwnershipRisk Identification & MitigationEnterprise & C-Suite Business DevelopmentRelationship ManagementStartup ExperienceSocial & Emotional IntelligenceExecutive AdvisoryCertified Value Stream Mapping Specialist Certified Advance Care Planning Facilitator ✉ LET’S CONNECT! I’m always interested in expanding the network of my professional acquaintances and welcome thoughts or questions about my work.
Cognizant
View- Website:
- cognizant.com
- Employees:
- 340955
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Sr Client Partner Heathcare PayerCognizantMichigan, United States
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Client Partner Heathcare PayerCognizant May 2024 - PresentTeaneck, New Jersey, UsInnovation and Strategy Leader supporting healthcare payers with digital transformation, AI and VBC adoption.
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Practice Director Healthcare ConsultingCognizant May 2023 - May 2024Teaneck, New Jersey, UsFT Consulting Lead for strategic Medicaid focused MCO client operating in 18 states. Served as SME and solutioning expert for HIT and Interoperability analytics for state health plan requirements in RFP proposal process and Implementation Readiness Reviews. Supported 7 successful state submissions. Lead consultanting teams of analysts, business architects, and SQL SMEs working on a range of projects including value stream mapping, advanced SQL reporting and Power BI dashboard builds. Consulting lead for large regional payer project that involved opportunity analysis and VBC readiness assessment for implementation of episodes of care program. Domain SME for end to end VBC solutions.
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Vice President Of GrowthMain Street Health Jan 2023 - May 2023Nashville, Tn, Us -
Client Success Executive, Sr DirectorSignify Health May 2021 - Jan 2023Dallas, Texas, UsIn my current role, I provide executive and transformational leadership across value-based care programs. I ignite new growth and manage new accounts across a rapidly expanding company. I lead cross-functional operations teams of 40+ professionals. I quickly gain buy-in and become a trusted advisor for high-level and C Suite stakeholders. I’m known for driving patient outcomes and shared savings for clients in risk-based programs specifically BPCI-A (episodes of care) and total cost of care models. Additionally, I establish and implement aggressive program strategy including risk selection and care redesign for accounts totaling $750M in annual program size.Highlights of my accomplishments include:Achieved an ROI of $61M in shared savings. Created and led implementation of strategic initiatives that improved NSOC utilization, LOS management and readmission reductions. lowering post acute spend by over $3K per episode.Successfully integrated products and services across Pop Health populations including MSSP, MA and commercial payor risk-based contracts.Navigated the organization through the challenges of the COVID19 pandemic by rapidly pivoting to a virtual training program for 40+ new employees. Authored and presented 15 hours of content. -
Strategic Operations ExecutiveSignify Health Feb 2021 - Aug 2021Dallas, Texas, UsAs an SOE I am directly responsible for the development and impact of the client operational strategy for our strategic value based care clients. Key skills required include transformational leadership, data interpretation and project planning that will engage and foster deep relationships with both internal and external stakeholders. Daily scope of responsibilities include developing operational strategies, planning,organizing, leading and directing the Operations Team for our regional and national hospital system clients to drive program performance in population health value based care programs; specifically episodes of care division.
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Acute Optimization SupervisorSignify Health Jul 2020 - Feb 2021Dallas, Texas, Us
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Acute Optimization SpecialistSignify Health Sep 2019 - Jul 2020Dallas, Texas, UsWe organize networks, build software and deliver services that support the organization and financing of healthcare around a patient’s episode of care. Remedy Partners is the largest Awardee Convener under Medicare’s BPCI program, helping more than half the program participants successfully implement bundled payment models that have proven to improve patient care while reducing costs. My position acts as an operations lead at the site level for our regional and national hospital partners in the market. I am responsible for driving care redesign initiatives in the acute setting.
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Member Of The Supervisory BoardGrand Traverse County Commission On Aging Oct 2019 - Jan 2023Provide budgeting oversight, strategy and general consultative insights. 3 year appointment. -
Regional Strategic AdvisorHospice Of Michigan May 2018 - Aug 2019Ann Arbor, Mi, UsI was recruited to a newly created role to develop strategic relationships with health systems and large community rehabs (strategic and volume clients) to increase referral volume and simultaneously launch a startup community care navigation pilot program from the ground up. I leveraged my relationship development and project management expertise to successfully execute. I drove business development efforts across 3 branch offices, increasing new business. -
Marketing Director & Care CoordinatorGreat Lakes Home Healthcare Services Sep 2016 - May 2018I joined the company to implement a growth-focused strategy to drive market expansion and rapid growth across skilled homecare and 4 outpatient PT clinic locations. Here, I provided influential leadership and quickly gained key stakeholder buy-in by showcasing potential ROI. Gained a reputation for sound execution and meticulous follow-through, honed from strategic consulting and accounting background. Applied expertise in CJR and value-based care program development. I created business processes and optimized workflows that improved patient identification and onboarding. I managed a team of marketing professionals.Highlights of my accomplishments include:Differentiated company from larger practices by developing and implementing a free home safety evaluation program. Aligned and incentivized strategy to primary care practices as a vital part of the annual wellness visit. Doubled HHA utilization rate across PCPs.Forged strong relationships with hospitals, SNF, and physician partners to grow HHA referrals from 40 to 80 per month in 9 months.Selected by owner to audit revenue cycle. Identified and recovered $250k in RAP payments. -
Care Solutions ManagerIntelicare Health Services May 2016 - Sep 2016
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Regional ManagerUnited Networks Of America - (Una) Dec 2015 - May 2016Baton Rouge, Louisiana, Us -
Owner360Management And Consulting Llc May 2011 - May 2016I guided small business clients with sound strategy and business growth advice. I prepared business plan proposals to enable clients to secure financing and grow. I managed marketing-based email campaigns and in-depth sales training for clients’ staff. I navigated clients through the real estate market downturn as a negotiated for troubled assets restructuring with banks writing off $4M in debt and tax obligations. I also managed operations at multiple owned based condo resorts including fiduciary of condo ass, rental and real estate sales and marketing, and operations.
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ControllerTamarack Lodge Jan 2005 - May 2011Description: At Tamarack Holdings, I managed all aspects of accounting for national real estate holdings over $250M and served as a liaison and auditor for property managers. I progressed to Principal and was trusted with the startup of a Northern Michigan resort development property. In this position, I advised and presented on private equity offerings and capital campaigns. I created and presented pro forma operational and financial statements to key stakeholders including banks and hedge funds. I oversaw all daily resort operations including accounting, HR, and IT. Took ownership of sales and marketing activities of real estate sell out. I implemented CRM system for lead tracking. I served as a trusted consultant and partner to principal developer.
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Healthcare ProfessionalVarious Companies May 1995 - May 2000Greenwich, Ct, UsGained valuable clinical insights and expertise across acute and home-based care. Refined skills within payer structure and contract negotiations. Managed first-party claims recovering $250k+ in revenue. Full oversight of all aspects of GL and Cost Accounting. SME in SQL-based report writing and certified in QS900 implementation and internal auditing.
Tonya Cook Education Details
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Ferris State UniversityAccounting -
Ivy Tech/ Purdue North CentralNursing
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Michigan Technological UniversityEngineering
Frequently Asked Questions about Tonya Cook
What company does Tonya Cook work for?
Tonya Cook works for Cognizant
What is Tonya Cook's role at the current company?
Tonya Cook's current role is Sr Client Partner Heathcare Payer.
What schools did Tonya Cook attend?
Tonya Cook attended Ferris State University, Ivy Tech/ Purdue North Central, Michigan Technological University.
Who are Tonya Cook's colleagues?
Tonya Cook's colleagues are Birendra Panika, Visalakshi Chellappan, Archana Gwal, Yerusu Kumar, Dinesh K Bijjga, Nidhi Mishra, Vidya Sagari.
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