Reservation Agent
I am a very loyal reservations agent. I make hotel reservations for all Holiday Inn properties world wide. Depending on the season, I have handled 160 calls a day. I help guests to make reservations, adjust reservations, answer questions about their reservations or about the hotel. I have also been a Charleston Champion 3 times since I have worked with IHG, which means I have met all 5 of metrics that I am required to meet. I manage my time properly. I read all emails on the computer from the company so I am always in the know.