Tonya Mitchell Email & Phone Number

United States

Portland, Oregon, United States

• Spearheaded financial control, from attending buying markets and developing strategic budgets for all store operations to carrying out annual promotional plans accordingly. Resulted in over $700k in sales annually.• Formulated and implemented marketing strategy for all boutique promotions and events in collaboration with the Marketing & Communications department.• Conducted analysis and reported on monthly sales, inventory, and business trends.• Implemented open-to-buy plans for every merchandise classification, from developing sales forecasts and ensuring adequate inventory to managing merchandise purchases.• Cultivated positive vendor relationships to effectively negotiate favorable prices, markdowns, returns, off-price orders, and other terms; continually improved purchasing power.• Organized and facilitated several annual trunk shows and VIP shopping events featuring a wide variety of local vendors. This included sourcing vendors, scheduling event set up details and advertising promotions. • Delivered consistently extraordinary client experiences by maintaining key customer lists and regularly notifying shoppers of merchandise of interest to them, as well as providing personal shopper services. • Accelerated individual and team development through strategic training, mentorship, incentives, and performance management.

Beaverton, Oregon, United States

• Customized and deployed the “Best Methods” employee training program in the Oregon district to improve the efficiency and consistency of operations; ensured a high turn rate while boosting productivity and reducing store man hours. • Oversaw the full employee lifecycle, including conducting interviews, hiring talent, facilitating career development, and coaching staff in achieving sales goals.• Implemented in-depth training for administrative coordinators to reinforce staff training.• Monitored store operations budget consistently operating within or below budget.

Portland, Oregon Metropolitan Area

• Forecasted sales and implemented open-to-buy for merchandise classifications in order to ensure adequate inventory and manage merchandise purchases.• Conducted regular analysis of stock levels, by door assortments and merchandise mix. Monitored and reacted to selling trends of replenishment items. Analyzed peak selling times and identified opportunities for future promo builds.• Maintained current, customer-driven inventory through key merchandise purchasing and vendor contract negotiation in order to reduce inventory costs without compromising product quality.• Analyzed markdowns and weekly activity to strategize advertising and pricing plans that resulted in maximized sales.• Communicated with store managers regarding opportunities, best sellers, signing and presentation. Regularly visited stores to help merchandise and build relationships with department managers. Ensured alignment between visual presentation and merchandising strategies with business objectives for the selling floor; instructed managers and associates in sales techniques and best practices.

Beaverton, Oregon, United States

• Supervised the execution of business and personal services for Nike Sports Management top elite brand athlete clients such as Deion Sanders, Scottie Pippen and Ken Griffey Jr. • Coordinated a variety of celebrity promotional events for clients, from negotiating sponsor participation to providing on-site management and problem solving.• Optimized media access and coverage for market events, including initiating contact with local media, designing ad content, and writing press releases.• Established itineraries for celebrities/participants, cross-referencing event schedules to ensure smooth execution.• Managed all logistics, including selling tickets, setting up venues, preparing promotional items, allocating internal/external resources, and arranging hotel accommodations.• Ensured client career management plans were effectively executed and Nike values and business needs were carried out by clients. When necessary, expertly persuaded clients to take actions Nike desired for enhanced financial results.• Actively involved in recruitment process of new athlete clients which included preparation of presentation materials and proposals as well as meeting with the athlete, their family and agent.