Tony Anggadha
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Tony Anggadha Email & Phone Number

Customer Care and Public Relation Manager at PT Capella Dinamik Nusantara
Location: Batam, Riau Islands, Indonesia 6 work roles 1 school
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Current company
PT Capella Dinamik Nusantara
Role
Customer Care and Public Relation Manager
Location
Batam, Riau Islands, Indonesia
Company size
547 employees

Who is Tony Anggadha? Overview

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Quick answer

Tony Anggadha is listed as Customer Care and Public Relation Manager at PT Capella Dinamik Nusantara, a with 547 employees, based in Batam, Riau Islands, Indonesia. AeroLeads shows a matched LinkedIn profile for Tony Anggadha.

Tony Anggadha previously worked as Customer Care & Public Relation Manager at Pt Capella Dinamik Nusantara and Frontline People Development Officer at Pt Capella Dinamik Nusantara. Tony Anggadha holds Strata 1, Fakultas Keguruan Dan Ilmu Pendidikan, A from Universitas Riau.

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PT Capella Dinamik Nusantara

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Profile bio

About Tony Anggadha

Seorang Manager di bagian Customer Care & Public Relations dengan pengalaman 10 tahun di perusahaan distributor sepeda motor yang bertanggung jawab memastikan kualitas layanan, memberikan pelatihan service excellence dan salesmanship kepada frontline people, complain handling dan pelatihan lainnya.Sangat menyukai dunia training dan pengembangan SDM. Saat ini aktif sebagai trainer pada training Service Excellence, Salesmanship, Complaint Handling dan Leadership. Sebagai Trainer, saya berkomitmen penuh agar bisa menginspirasi dan membagikan ilmu yang bermanfaat bagi peserta training sehingga berdampak terhadap pekerjaan dan kehidupannya.Dalam menjalankan peran Public Relations, saya menyerap perkembangan situasi dan issue-issue publik yang relevan untuk dijadikan masukan bagi perusahaan dalam pengambilan kebijakan dan atau putusan. Sebagai representative perusahaan, saya membuka akses dan saluran komunikasi dua arah, antara perusahaan dan publik, baik secara langsung maupun tidak langsung, melalui sarana public relations.Dedikasi saya dalam Public Relations membawa perusahaan mendapatkan penghargaan sebagai Best Rural Publication pada tahun 2020 dan 2021.

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Tony Anggadha's current company

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PT Capella Dinamik Nusantara
Pt Capella Dinamik Nusantara
Customer Care and Public Relation Manager
Batam, ID
Website
cdn.co.id
Employees
547
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6 roles

Tony Anggadha work experience

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Customer Care & Public Relation Manager

Pt Capella Dinamik Nusantara

Batam Kota, Kepulauan Riau, Indonesia

Bertanggung jawab dalam menyusun dan merencanakan strategi, memberikan panduan, memimpin dan mengkoordinir tim dalam Customer Care & Public Relations Department yang terdiri dari beberapa bagian; Frontline People Development, Network Development, Customer Satisfaction Measurement, Customer Relation Management, Contact Center dan Customer Assistance, serta Public Relations sehingga seluruh bagian dapat berkontribusi positif dalam mencapai visi misi perusahaan.

Frontline People Development Officer

Pt Capella Dinamik Nusantara

Pekanbaru, Riau, Indonesia

• Bertugas merencanakan, melaksanakan dan mengevaluasi pelaksanaan training pengembangan SDM• Mengajarkan materi Customer Service, Salesmanship (Winning Marketing Executive), Complaint Handling dan Training Leadership terhadap SDM jaringan• Melaksanakan kegiatan pengembangan lainnya: Refreshment Training, Frontline People Gathering, dll• Melaksanakan kompetisi layanan kategori frontline people, deliveryman dan pimpinan jaringan

Nov 2013 - Oct 2018

Customer Satisfaction Analyst

Pt Capella Dinamik Nusantara

Pekanbaru, Riau, Indonesia

• Mempersiapkan, memonitoring pelaksanaan dan menganalisa data hasil survey kepuasan pelanggan• Melakukan riset kualitatif berupa Focus Group Discussion dan Customer Focus• Menyusun rencana dan melakukan monitoring implementasi perbaikan di jaringan

Jan 2015 - Dec 2015

Network Development Officer

Pt Capella Dinamik Nusantara

Pekanbaru, Riau, Indonesia

• Melakukan assessment implementasi SOP di jaringan• Monitoring implementasi standard layanan perusahaan• Membuat petunjuk pelaksanaan aktivitas retensi pelanggan yang harus dilaksanakan jaringan

Nov 2013 - Dec 2015

Guru Sekolah Menengah

Sman 1 Tapung

Kampar, Riau, Indonesia

Jun 2011 - Oct 2013
Team & coworkers

Colleagues at PT Capella Dinamik Nusantara

Other employees you can reach at cdn.co.id. View company contacts for 547 employees →

AM Ayu Maya Sari Manik Ayu Maya Sari Manik Colleague at Pt Capella Dinamik NusantaraBatam, Riau Islands, Indonesia View → WA Wahyu Aji Wahyu Aji Colleague at Pt Capella Dinamik NusantaraIndonesia View → AM Andora Micci Andora Micci Colleague at Pt Capella Dinamik NusantaraJakarta, Indonesia View → RF Ratna Fernaendez Ratna Fernaendez Colleague at Pt Capella Dinamik NusantaraIndonesia View → BD Bayu Dwi Saputra Bayu Dwi Saputra Colleague at Pt Capella Dinamik NusantaraGambir, Jakarta, Indonesia View → SP Susanty Pakpahan Susanty Pakpahan Colleague at Pt Capella Dinamik NusantaraPekanbaru City, Riau, Indonesia View → FR Fahrul Razi Fahrul Razi Colleague at Pt Capella Dinamik NusantaraPeureulak, Aceh, Indonesia View → PS Pedro Sitohang Pedro Sitohang Colleague at Pt Capella Dinamik NusantaraWest Java, Indonesia View → RF Ripal Faldi Ripal Faldi Colleague at Pt Capella Dinamik NusantaraJakarta Metropolitan Area, Indonesia View → MA Muhammad Arief Muhammad Arief Colleague at Pt Capella Dinamik NusantaraKota Medan, North Sumatra, Indonesia View →
1 education record

Tony Anggadha education

FAQ

Frequently asked questions about Tony Anggadha

Quick answers generated from the profile data available on this page.

What company does Tony Anggadha work for?

Tony Anggadha works for PT Capella Dinamik Nusantara.

What is Tony Anggadha's role at PT Capella Dinamik Nusantara?

Tony Anggadha is listed as Customer Care and Public Relation Manager at PT Capella Dinamik Nusantara.

Where is Tony Anggadha based?

Tony Anggadha is based in Batam, Riau Islands, Indonesia while working with PT Capella Dinamik Nusantara.

What companies has Tony Anggadha worked for?

Tony Anggadha has worked for Pt Capella Dinamik Nusantara and Sman 1 Tapung.

Who are Tony Anggadha's colleagues at PT Capella Dinamik Nusantara?

Tony Anggadha's colleagues at PT Capella Dinamik Nusantara include Ayu Maya Sari Manik, Wahyu Aji, Andora Micci, Ratna Fernaendez, and Bayu Dwi Saputra.

How can I contact Tony Anggadha?

You can use AeroLeads to view verified contact signals for Tony Anggadha at PT Capella Dinamik Nusantara, including work email, phone, and LinkedIn data when available.

What schools did Tony Anggadha attend?

Tony Anggadha holds Strata 1, Fakultas Keguruan Dan Ilmu Pendidikan, A from Universitas Riau.

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