Mariam Tonyan Email & Phone Number

Yerevan, Armenia

• Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked• Create and implement strategies to increase the number of successful collections on outstanding debt• Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload• Run reports and analyze data pertaining to the department and share with… Show more • Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked• Create and implement strategies to increase the number of successful collections on outstanding debt• Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload• Run reports and analyze data pertaining to the department and share with executive staff and managers• Coordinate work with external collection companies Show less

Yerevan, Armenia

Main responsibilities include, but are not limited:• Manage and supervise the Collection team: analyzing results of performance, working on performance improvement• Compile and evaluate monthly statistics concerning the number of accounts in collection, the amounts collected and the amounts that remain to be collected and coordinate and compile monthly summaries for review• Plan course of action to recover outstanding payments, including communication methods and… Show more Main responsibilities include, but are not limited:• Manage and supervise the Collection team: analyzing results of performance, working on performance improvement• Compile and evaluate monthly statistics concerning the number of accounts in collection, the amounts collected and the amounts that remain to be collected and coordinate and compile monthly summaries for review• Plan course of action to recover outstanding payments, including communication methods and frequency• Support and follow-up IT team for creation of dynamic database for DC purposes Show less

Armenia

• Analyze the risk of prospective borrowers using the business plan, interviews• Evaluate the credit risk of clients• Prepare accurate Lending Department reports

Business And Social Skills

Master'S Degree, Audit

Education record