Tonya Smith Email & Phone Number

Irvine, California, Us

Product Managing our cutting edge cloud App Builder as part of our full AI Platform for Enterprise Analytics, doing weekly production releases and balancing an emerging product roadmap with early user feedback. For 6 months in 2023, I split time between App Builder and launching a public Marketplace that allows Enterprises to acquire verified and supported Add-Ons to supplement their Alteryx experience. My first 4 years at Alteryx I worked with multiple Scrum teams in Colorado, Kyiv and Prague to drive consistent, quality product delivery of the Engines behind the leading self-service, end to end data science and analytics platform that enables our customers to use data to achieve business outcomes and experience breakthroughs in both the On-Prem flagship products and the cloud platform. - Analysis of metrics to make data-driven decisions- Measuring success by tracking OKRs and KPIs - Delivering on commitments to release new features to our users- Setting up and Managing Early Access (Pilot, Beta) Programs in Centercode- Collaborating with other departments to drive success for customers with complex needs- Frequent communication with our user Community to answer questions, respond to raised issues and review ideas for enhancements to our products- Work with Human Resources to interview and hire employees for teams in multiple regions- Driving improvements in onboarding of new employees with best practices as we scale to enable innovation anywhere using our platform of product- Managing dependencies across multiple teams when required to coordinate delivery of features to market- Coordinate Go to Market enablement activities with internal teams like Product Marketing, Sales Engineering, Solution Architecture, Customer Support and Customer Success Management- Working with Customer-facing groups to review Salesforce cases and ensure that the voice of our customers is heard and as a primary contact for addressing and resolving account escalations

Boulder, Colorado, Us

Set up a Quality organization within the company. · Defined and documented Quality best practices for the organization.· Implemented TestRail for test management. · Trained and mentored Quality Engineers on Quality best practices and TestRail structure.· Estimated, prioritized, planned and led project-based testing activities for a suite of products that deliver a workflow driven and permission-based Content Life-cycle Management System to the highly regulated Aerospace industry.· Organized Test Plans, Release Milestones, Test Suites, Test Runs and authored and executed Test Cases in TestRail. Wrote Test Cases in a way that made them easier to automate. · Tracked and reported on Quality metrics and raised risks to Program Management.· Used JIRA to drive Test Case identification and traceability to User Story Acceptance Criteria.· Identified, assessed priority of and logged product defects, linking them as required by the appropriate hierarchical JIRA tickets (user stories, features, epics). · Executed internal ISO 9001 compliance audit of various departments to prepare for external audit.

Us

Mentored other Product Owners throughout the organization. Met with every new hire. Worked with 4 separate but integrated Java and Ruby on Rails agile product development teams using Scrum and Kanban to coordinate the delivery to market of quality tested cloud hosted SaaS web applications and RESTful APIs to facilitate the secure transfer and transformation of sensitive personal health information through a variety of transaction methods helping clients to be in compliance with evolving industry standards and government regulations. We increased the adoption of our APIs and integrated applications platform by making implementations as simple as possible for our clients' developers by providing solid documentation, examples, and support backed by significant automated test coverage.Our integrated Communication as a Service products:- Secure Messaging APIs- SMS Program Management APIs- Federated Data Asset Management APIs- Consumer Messenger mobile responsive web application- Agent Message Center web application- Secure Communicator Native Mobile App for iOS and Android· Led an effort to get from manual QA to a robust automated testing framework using TDD.· Functioned as the Scrum Master on multiple global teams of varying size and maturity facilitating Scrum ceremonies such as daily stand ups, backlog refinement, sprint planning, sprint close, review and retrospectives. Transitioned teams to Agile processes and mindset. · Decomposition of business requirements into user stories containing actionable and unambiguous technical requirements and acceptance criteria written in Gherkin BDD format for multiple fast-paced software scrum teams, accepting them for business delivery. · Organized portfolio level product roadmaps in AHA! linked to initiatives and goals for executives and stakeholders to view progress toward targeted business deliverables.

Remote, Us

THIRD Employee in the Boulder, CO office with the 2 Founders. Established and provided repeatable, proven processes to facilitate, test and deliver dealer system integrations on the behalf of automakers and dealer system software providers. Increased the quality and efficiency of those integrations by identifying and resolving issues early with shift-left testing methodology, facilitating Test Driven Development by partner clients. Empowered dealers to make informed decisions about the key systems they depend on to run their business.Managed projects for automaker integration programs including:- Requirements analysis and specification documentation for developers and business stakeholders, including searchable online libraries- Detailed technical XML analysis, schema documentation and sequence diagramming for developers, including STAR standards- Configuration and QA of test data to exercise business conditions and business rules- Test Case identification, set-up and management of automated integration testing and facilitation of interactive end to end live integration testing sessions in a QA environment- Support board set-up and management in a web platform

Norfolk, Va, Us

Left because I moved to Colorado in August 2013. Collaborated on a greenfield project, as a part of an agile .NET product development team using Scrum and Lean, to facilitate the creation of a high quality responsive web-based dealer software solution designed to assist dealers with inventory management, lead generation, lead management, e-commerce, marketing, sales, search engine optimization and mobile web. When this product launched it replaced the legacy solution that had previously been used, which did not support mobile friendly responsive website creation. Helped customers achieve business success by providing products and services that connect them with consumers who are making life's big decisions, ultimately improving lives.Collaborative techniques and tools used:-Story Mapping -Design Studios-Gamestorming-HackathonsMarketing article about the new product: http://www.powersportsbusiness.com/features/2013/02/15/a-closer-look-at-dominions-dx1system/ Business Realms served by the new product: http://commercialwebservices.com/-Recreational, Marine, Commercial (heavy equipment, trucking, agriculture)

Sussex, Wisconsin, Us

· Continued all responsibilities of previous role, and in addition: · Provided direction and developed action plans for Product Owners to assist with goal definition and achievement. Acted as a supportive resource for knowledge, skills, coaching, feedback and recognition.· Directed the career development and performance reviews of team members. Coordinated scheduling.· Planned and facilitated meetings to achieve consensus among business leaders, software developers, technical analysts, and internal and external customers. Delivered peak performing software which met high quality assurance standards and satisfied the needs of customers and the enterprise. · Accomplished streamlining and automation of processes to increase efficient use of resources. Managed several strategic and tactical projects at once, of varying size, to have new software applications developed or enhance legacy software, adding to product offerings.· Participated in monthly business strategy meetings with management and bi-weekly production meetings to address priority changes. Presented a preview of all details for the planned weekly release to the Management Team each Monday.

Sussex, Wisconsin, Us

· Partnered with developers using Java and Rails in creating and maintaining robust automated test plans and script suites using Web UI and Selenium in FITnesse to assure quality application design, user experience and continuous integration.· Met with internal and external stakeholders to determine use case scenarios, elicit requirements, document functional and technical specifications and write and execute test plans based on project requirements while negotiating to balance requests with project scope, time and resources. · Provided client facing support throughout the Software Development Life Cycle, to deliver quality tested web based applications while documenting business rules and online help for clients and end users. Assisted in training of clients and end users upon implementation. Acted as a Project Manager for retail applications in the production environment and facilitated transition of first level support to internal and external call centers.· Acted as a subject matter expert and liaison for support of client facing production applications and integrated software suites designed by our division, in a fast paced Agile Development Team facilitating one week iterations and weekly software releases. · Wrote and distributed weekly release notes detailing current deployment.· Created and updated Training and on-line Help documentation for software applications.· Performed SQL queries on clients' relational databases to obtain statistics based on sales, marketing or client requests. · Entrusted as the sole Project Manager for a high profile client, due to the complexity of project requirements and client demands. · Participated in interviewing and selection for hiring new personnel and 4 week training classes for up to 12 new employees at a time.· Projects included a rewrite of the internal billing/invoicing application, creation of a customer facing real estate website and conversion of terminal based programs to integrated online applications.

Bachelor Of Science, Social Work, With Concentrations In Psychology, Cultural Diversity And English

High School Diploma, Honor Roll, Advanced Placement Classes In Math, Science, English, And History