Tony B. work email
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Tony B. personal email
I am a passionate and results-driven Design Thinker with over a decade of experience guiding global product teams and spearheading innovation through human-centered design. My journey has been defined by a relentless pursuit of creating value at the intersection of technology, design, and business strategy. With a solid foundation in instructional design and a strategic mindset, I have successfully led initiatives that drive growth, streamline processes, and enhance user experiences across diverse industries.My professional experience spans roles such as an Experience Design & Design Thinking Strategist at Johnson Controls, where I led enterprise-wide design thinking programs that significantly reduced time-to-market and fostered cross-functional collaboration. My work has directly contributed to $1.5 billion in potential market growth and a 25% reduction in product development cycles, showcasing my ability to translate complex challenges into actionable solutions.I am eager to collaborate with forward-thinking teams that value creativity, strategic insight, and a human-centered approach to problem-solving. Whether in a corporate or consulting role, I am committed to making a tangible impact by leading initiatives that drive growth, optimize operations, and enhance user experiences.Design Thinking & Innovation: Expertise in employing design thinking methodologies to drive product development, streamline processes, and foster innovation.Strategic Planning: Proven ability to guide long-range planning initiatives that align with business goals and identify new growth opportunities.Human-Centered Design: Skilled in applying human-centered design principles to create user-focused solutions that enhance experiences and drive engagement.Workshop Facilitation: Experienced in leading cross-functional workshops that generate actionable insights, drive collaboration, and achieve consensus.Change Management: Strong background in leading organizational change initiatives, utilizing models like Prosci ADKAR to drive adoption and ensure smooth transitions.User Research & Persona Creation: Adept at conducting in-depth user research and developing personas to inform product and service design.Journey Mapping & Service Design: Expertise in visualizing customer journeys and designing services that meet user needs and business objectives.Project Management: Capable of managing complex projects from concept to delivery, ensuring they meet deadlines, budgets, and quality standards.
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Experience Design Lead – Wyndham City Stadium & Precinct ProjectInnovare Design Studio Mar 2024 - Jul 2024Led the experience design for the Wyndham City Stadium and Precinct project in Western Melbourne, focusing on enhancing fan experiences and operational efficiency through innovative technology solutions. This project required the development of user-centered strategies to address the diverse needs of athletes, event attendees, VIPs, and local residents within a complex, multi-functional environment.Key Responsibilities:Stakeholder Engagement: Conducted surveys, interviews, and workshops to gather insights from various user groups, ensuring that the design solutions were aligned with stakeholder needs.Design Thinking Workshops: Facilitated three key workshops: - Persona Validation: Refined user personas based on stakeholder feedback. - POV Need Statements: Identified and prioritized user needs. - Experience Mapping: Developed user journey maps to guide design and technology implementation.Technology Strategy: Developed 154 technology use cases, recommending solutions such as mobile applications, advanced surveillance systems, and real-time communication platforms to enhance user experience and operational efficiency.Key Achievements:- Created 11 detailed persona segments and 22 experience maps to inform the design and implementation phases.- Successfully aligned design strategies with WMG’s vision for a tech-driven, immersive environment.- Established a framework for continuous improvement, ensuring the stadium's technology and user experience evolve with future needs.This project demonstrates my ability to lead complex, user-centered design initiatives that drive both operational efficiency and customer satisfaction, with applications that extend beyond the stadium to various multi-functional environments.
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Organizational Design & Design Thinking StrategistJohnson Controls Oct 2018 - Apr 2024Cork, Ireland, IeLed design thinking workshops with clients to identify and prioritize opportunities, resulting in a 30% increase in identified innovation opportunities.Facilitated a long-range planning workshop for global product teams resulting in identifying new products and features set to drive $1.5B potential market growth within 5 years.Led a collaborative effort with the leadership team to design and implement a cultural transformation strategy, resulting in a 140% increase in market growth for the newly acquired company.Through the delivery of a human-centered strategy workshops for a $1B project, identified plan increase the global adoption of a new enterprise SAP and Oracle ERP systems by 75%.Championed an enterprise-wide design thinking initiative that successfully integrated into various departments, leading to a 25% reduction in time-to-market for new products. -
Human-Centered Instructional Design ConsultantConcordia University-Wisconsin Aug 2017 - Nov 2018Mequon, Wi, UsUtilized human-centered design and design thinking methodologies to create impactful learning experiences, resulting in a 20% increase in student engagement and a 15% improvement in knowledge retention.Collaborated with cross-functional teams to create adaptive learning environments that resulted in a 20% increase in learner success rates.Implemented data-driven insights into curriculum development, leading to a 20% improvement in learning outcomes and a 15% increase in user adoption.Facilitated and led 15+ human-centered workshops and training sessions for educators and staff, fostering a culture of open collaboration and continuous improvement to enhance user experiences. -
Community OrganizerAnglican Church In North America Jul 2012 - Dec 2017UsCrafted compelling narratives aligning community aspirations with program objectives, influencing the adoption of innovative training methodologies that boosted participant satisfaction by 30%.Facilitated partnerships with community organizations to identify professional development needs, leading to the implementation of targeted career advancement initiatives for 100+ individuals.Facilitated mentorship programs for community groups and individuals, fostering leadership development initiatives that led to a 25% improvement in visibility and growth.Led the conceptualization and implementation of a community development plan, resulting in the successful establishment of a new community center in a culturally diverse neighborhood. -
Director Of Distance LearningNashotah House Theological Seminary Jun 2009 - May 2014Collaborated with faculty and staff to establish curriculum policies and guidelines that align with business objectives, resulting in a 15% improvement in student satisfaction rates.Designed and implemented an enhanced digital Master of Arts program, resulting in a 25% increase in student engagement and a 30% reduction in annual program costs.Implemented strategies that led to a 20% improvement in student retention within distance learning programs, leveraging human-centered design principles to create engaging digital experiences that promoted ongoing learner engagement.
Tony B. Skills
Tony B. Education Details
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Trinity International UniversityEducation Studies -
Trinity Evangelical Divinity SchoolDivinity
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Winona State UniversityInterdisciplinary Studies
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Winona State UniversityStudies
Frequently Asked Questions about Tony B.
What is Tony B.'s role at the current company?
Tony B.'s current role is Innovation Leader | Experience Designer | Design Thinking Expert | Change Management Practitioner | Strategies | Advocate of Human-Centered Innovation.
What is Tony B.'s email address?
Tony B.'s email address is to****@****ols.com
What schools did Tony B. attend?
Tony B. attended Trinity International University, Trinity Evangelical Divinity School, Winona State University, Winona State University.
What are some of Tony B.'s interests?
Tony B. has interest in Preaching, Theology, Technology, Program Administration, Reading.
What skills is Tony B. known for?
Tony B. has skills like Preaching, Teaching, Non Profits, Microsoft Excel, Microsoft Office, Higher Education, Nonprofits, Email Marketing, Program Development, Curriculum Design, Pastoral Theology, Marketing.
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